Account Manager

Key Responsibilities

• Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion
• Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance, and manage contractor relationships including hiring, negotiation, and performance assessments
• Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency
• Utilize City Wide's CRM to manage client interactions, service schedules, and performance reporting, ensuring all data is leveraged to improve service delivery

Requirements

• 3-5 plus years' sales and management experience in building maintenance, facility management or equivalent experience
• High school diploma required; bachelor's degree highly desirable
• Highly detail-oriented and excellent follow-through on commitments
• Positive and outgoing personality; great at building relationships
• Excellent verbal and strong written communication skills
• Proficient in Microsoft Office
• Must have reliable transportation

Benefits

• Base salary $70,000
• Uncapped commissions with first year earnings $110,000 plus. Top performers making over $200,000
• Protected territory expense/entertainment account $600.00 monthly
• Company issued laptop and iPhone
• Paid time off (in addition to 7 paid holidays)
• 401k - company match
• Health/Dental/Vision insurance