Account Manager

Serve as the primary point of contact for an assigned group of commercial facility clients

Manage ongoing operations, including inspections, issue resolution, and service quality oversight

Build and maintain strong, long-term relationships with clients and contractors through consistent communication and follow-through

Identify opportunities to expand service offerings, recommend solutions, and manage pricing and logistics

Cook up with Account Compliance Managers to ensure after-hours execution aligns with client expectations

Use our CRM system to document inspections, manage client data, and route field activities efficiently

What We're Looking For:

• 3-5 years of experience in facilities, route-based account management, or B2B service leadership
• Confidence in communicating with both clients and contractors — you know how to keep people informed and aligned
• Natural problem-solving instincts and the ability to juggle multiple moving parts
• High level of accountability and organization — you own your outcomes
• High school diploma required; Bachelor's degree preferred
• Valid driver's license, clean driving record, and road warrior mentality

Why City Wide?

• Competitive compensation with strong uncapped commission
• Benefit-rich package: medical, dental, vision, 120 hours of PTO, six paid holidays along with two paid floating holidays, Simple IRA with match, plus mileage reimbursement
• Free dry cleaning included — a small perk that makes a big difference
• Daily visibility and collaboration with senior leadership — your voice matters
• Real room to advance

Compensation

• Base Salary
• Uncapped Commission
• Mileage Reimbursement ($0.70/mile)

Total Year 1: $80,000-$90,000

Total After Year 1: $100,000+

City Wide is an Equal Opportunity Employer.