Account Manager

The role

The Account Manager (AM) is responsible for executing sales strategies and managing a regional portfolio of higher education institutions, universities, and academic research centers across the US to drive product adoption and revenue growth. This individual focuses on building deep relationships with Principal Investigators (PIs), lab managers, and purchasing departments, managing the sales pipeline, and achieving quarterly revenue targets for CST's core product portfolio within the academic research sector.

Who you are and what you bring to the team

• Bachelor’s degree in Life Sciences or a related field
• 2+ years of experience in technical sales, field support, or inside sales in the life science industry
• Practical experience with common antibody applications (e.g., IHC, Flow Cytometry, ELISAs, High Content Imaging)
• A functional understanding of academic research workflows, grant funding cycles and foundational discovery science
• Proven ability to manage complex sales environments and build long-term customer relationships across various university departments
• Excellent communication, presentation, and time management skills
• Computer proficiency including Microsoft Office and CRM systems like Salesforce.com
• Ability to work a hybrid schedule (minimum 3 days/week in the office) and travel as necessary within the assigned territory, with occasional domestic travel for conferences and sales trainings and meetings

Physical Conditions/Physical Requirements

• The ability to perform repetitive motions with the wrists, hands, and fingers
• The ability to extend hands and arms in any direction to access materials, equipment, or a keyboard
• The ability to sit for long periods of time (often more than 70% of the workday)
• The ability to view and read information from a computer monitor, reports, and documents
• Physically able to safely lift and carry 25 pounds to move, install, unpack PC equipment, office supplies, etc. as required
• Willingness to travel domestically and internationally for meetings, client visits, and company training (approx. 20–30%)