Account Manager

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Schedule and supervise field cleaning crews, optimizing efficiency and productivity
• Conduct hands-on training sessions to equip staff with the necessary skills and knowledge
• Manage and order inventory of cleaning equipment and supplies, maintaining operational readiness
• Track employee hours and pay using company software and technology
• Collaborate closely with the customer to guarantee the timely completion of cleaning tasks and special projects, fostering strong client relationships
• Adhere to facility and company security and safety protocols, ensuring a safe working environment
• Undertake additional tasks and administrative duties as required, contributing to the overall success of the operations

Qualifications

• Demonstrated supervisory experience, showcasing leadership and organizational skills
• Bilingual proficiency in English and Spanish preferred
• Must have a valid Driver’s License with a clean driving record
• Previous account management experience
• Articulate and well accustomed to a client-facing role