Account Manager

About the role

Proactively identifies and pursues new sales opportunities.
Spending the majority of time calling new or existing customers to create new sales opportunities.
Develops and implements strategic account plans to proactively pursue new business.
Consultatively sells technology to new and existing customers.
Recommends technical solutions to solve customer problems.
In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
Maintains current knowledge of principal products and new technology.
Maintains current knowledge of industries in the territory and competitive landscape.
Accurately and timely documents sales activities.

Responsibilities

• Proactively identifies and pursues new sales opportunities.
• Spending the majority of time calling new or existing customers to create new sales opportunities.
• Develops and implements strategic account plans to proactively pursue new business.
• Consultatively sells technology to new and existing customers.
• Recommends technical solutions to solve customer problems.
• In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
• Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
• Maintains current knowledge of principal products and new technology.
• Maintains current knowledge of industries in the territory and competitive landscape.
• Accurately and timely documents sales activities.

Requirements

• Deep knowledge of product lines and related technology.
• Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
• Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
• Understanding of discounting, margins, and multipliers.
• Strong working knowledge of Microsoft Office Suite products and CRM systems.

Qualifications

• Bachelor’s degree plus 5–9 years of related experience.

Skills

• Decision Quality
• Informing
• Interpersonal Savvy
• Negotiating
• Peer Relationships
• Perseverance
• Planning
• Presentation Skills
• Drive for Results
• Technical Learning

Benefits

Wide latitude for independent judgment and decision-making.
This position is conducive to remote work; most time is spent on outside sales calls.
This position is responsible for the sale of Armstrong International products and services in commercial markets.
Products include, but are not limited to: Steam traps, Hot water systems, Heat exchangers, Services such as steam audits and surveys.
Regional travel to customer locations is necessary; reliable transportation is essential.
Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
Every position requires certain physical capabilities.

Other Important Information

This position is conducive to remote work; most time is spent on outside sales calls.
This position is responsible for the sale of Armstrong International products and services in commercial markets.
Products include, but are not limited to: Steam traps, Hot water systems, Heat exchangers, Services such as steam audits and surveys.
Regional travel to customer locations is necessary; reliable transportation is essential.
Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
Every position requires certain physical capabilities.

IDEAL QUALIFICATIONS

• Bachelor’s degree plus 5–9 years of related experience.
• Deep knowledge of product lines and related technology.
• Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
• Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
• Understanding of discounting, margins, and multipliers.
• Strong working knowledge of Microsoft Office Suite products and CRM systems.

IDEAL SKILLS

• Decision Quality
• Informing
• Interpersonal Savvy
• Negotiating
• Peer Relationships
• Perseverance
• Planning
• Presentation Skills
• Drive for Results
• Technical Learning

IDEAL BENEFITS

• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Service Technician Career Growth: Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.

IDEAL LATITUDE

Wide latitude for independent judgment and decision-making.

IDEAL OTHER IMPORTANT INFORMATION

This position is conducive to remote work; most time is spent on outside sales calls.
This position is responsible for the sale of Armstrong International products and services in commercial markets.
Products include, but are not limited to: Steam traps, Hot water systems, Heat exchangers, Services such as steam audits and surveys.
Regional travel to customer locations is necessary; reliable transportation is essential.
Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
Every position requires certain physical capabilities.

IDEAL WHY BUILD A CAREER WITH US

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership!
• Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Service Technician Career Growth: Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.