Account Manager
About the role
Proactively identifies and pursues new sales opportunities.
Spending the majority of time calling new or existing customers to create new sales opportunities.
Develops and implements strategic account plans to proactively pursue new business.
Consultatively sells technology to new and existing customers.
Recommends technical solutions to solve customer problems.
In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
Maintains current knowledge of principal products and new technology.
Maintains current knowledge of industries in the territory and competitive landscape.
Accurately and timely documents sales activities.
Responsibilities
- Proactively identifies and pursues new sales opportunities.
- Spending the majority of time calling new or existing customers to create new sales opportunities.
- Develops and implements strategic account plans to proactively pursue new business.
- Consultatively sells technology to new and existing customers.
- Recommends technical solutions to solve customer problems.
- In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.
- Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.
- Maintains current knowledge of principal products and new technology.
- Maintains current knowledge of industries in the territory and competitive landscape.
- Accurately and timely documents sales activities.
Requirements
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
Qualifications
- Bachelor’s degree plus 5–9 years of related experience.
Skills
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
Benefits
Wide latitude for independent judgment and decision-making.
Pay
Competitive compensation package.
Schedule
Wide latitude for independent judgment and decision-making.
Other Important Information About This Position
- This position is conducive to remote work; most time is spent on outside sales calls.
- This position is responsible for the sale of Armstrong International products and services in commercial markets.
- Products include, but are not limited to: Steam traps, Hot water systems, Heat exchangers, Services such as steam audits and surveys.
- Regional travel to customer locations is necessary; reliable transportation is essential.
- Typical work hours are Monday through Friday, with flexibility based on business and personal needs.
- Every position requires certain physical capabilities.
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins, and multipliers.
- Strong working knowledge of Microsoft Office Suite products and CRM systems.
IDEAL SKILLS
- Decision Quality
- Informing
- Interpersonal Savvy
- Negotiating
- Peer Relationships
- Perseverance
- Planning
- Presentation Skills
- Drive for Results
- Technical Learning
IDEAL QUALIFICATIONS
- Bachelor’s degree plus 5–9 years of related experience.
- Deep knowledge of product lines and related technology.
- Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.
- Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.
- Understanding of discounting, margins,