Account Manager

Salary: $150,000 plus world-class benefits.

About the role

Develop a holistic sales plan for the assigned book of business to consistently deliver volume and profit margin targets, as well as annual Key Performance Indicator (KPI) objectives. Drive growth of customer and channel profitability and create action plans where needed to ensure delivery of monthly and annual KPIs for overall business health.

Responsibilities

• Provide fact-based and qualitative updates to the South Chicago Packing leadership team on business performance and key customer initiatives.
• Leverage investments in digital tools and CRM as the central hub for customer intelligence to deepen customer insight, business performance, key engagements, customer segmentation and targeting, and the balance between existing and prospective customers.
• Develop new business within prioritized market segments, tracking new customer opportunities.
• Own accurate demand forecasts for assigned customers grounded in key insights and data-centric approaches.
• Enhance customer value propositions by deepening understanding of the Customer Journey to deliver value-add solutions to unmet needs and collaboration opportunities.
• Deliver persuasive, professional, data-driven business development strategies tailored to specific channels and customer segments.
• Cultivate and deepen solid professional relationships with existing clients and build successful engagement plans to develop new customers from prioritized leads.
• Monitor the development of new business pipeline within defined areas of focus.
• Build robust Account Plans for prioritized clients that clearly outline customer objectives and strategic alignment with South Chicago Packing capabilities and focus areas.
• Serve as the conduit for marketplace insights, including customer and competitor perspectives, to help South Chicago proactively address business needs and capitalize on opportunities.
• Partner with Customer Service & Solutions Team to deliver best-in-class service levels and maximize revenue delivery.
• Deliver the achievement of specific sales goals including business unit volume and margin plans.
• Collaborate with Finance and Strategic Sourcing Partners to understand the impact of oil and commodity markets as a means to deliver category expertise to the customer.
• Cultivate strong competitive and market intelligence to negotiate pricing decisions within an established management framework.