Account Manager

About the role

Our Account Managers are trusted, strategic partners to companies around the world. This is your chance to align with our customers to meet their supply chain and logistics needs, adding value as a trusted logistics advisor. You will manage a group of existing accounts to build strong, long-term relationships with key contacts. You’ll be empowered to manage and grow existing accounts by bringing forth new services and expanding on existing services offered, with a focus on increasing efficiency, adding value, and maximizing profitability through the account’s supply chain.

Responsibilities

• Develop account relationships with contacts at multiple levels within customer organizations
• Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
• Design solutions and help our customers solve their supply chain challenges
• Oversee successful completion of day-to-day commitments
• Collaborate with account leadership to develop pricing strategies
• Identify issues and consult with the customer to determine the best course of action and implement solutions
• Manage customer expectations through the creation and utilization of metrics
• Collaborate on creating business reviews and contribute to or lead customer meetings

Requirements

• High School diploma or GED
• Minimum 2 years of previous sales and/or account management experience
• Ability to travel up to 25% (domestically and internationally)

Preferred Qualifications

• Values a diverse and inclusive work environment
• Bachelor’s degree from an accredited college or university
• Demonstrated negotiation, collaboration, and influencing skills
• Proficient in Microsoft Office Suite of programs

Pay

The base pay range for this role is $24.28 - $54.99 per hour. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.

Benefits

• Three medical plans which include prescription drug coverage
• Enhanced fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision coverage
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps
• Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Career development, networking, and team-building opportunities