Account Manager

About Broadhead

We believe bold ideas create meaningful impact. We work with clients who are transforming the way we live and work, and we pride ourselves on being a smart, collaborative team that gets things done and makes a difference.

Position Summary

The Account Manager serves as a key liaison between clients and all agency departments. You play a vital role in supporting the agency account team to ensure we’re developing and delivering the highest level of work for our clients.

Responsibilities

• Assume role of a primary day-to-day client contact for a primary client and support on others
• Cultivate a positive and trusted relationship with client and internal teams
• Develop a thorough knowledge of the client’s business, keeping up on industry trends and events
• Develop and maintain competitive analyses, track sales, measure results against client goals
• Support agency team in development of integrated marketing communication plans, creative briefs, proposals, and presentations
• Develop knowledge of advertising processes in all channels (branded content, video, print, digital, radio, outdoor, etc.) to help facilitate and deliver on client initiatives
• Present project estimates and timelines, and manage delivering work on time and on budget
• Update weekly status reports and participate in weekly status meetings
• Issue next step reports following all client meetings to ensure alignment on deliverables
• Absorb and reconcile monthly client billing
• Show a willingness for continuous learning and proactively participate in opportunities
• Foster positive morale in the workplace and invest in creating internal team camaraderie and collaboration (in-person and virtually)
• Perform other duties as assigned to meet the changing needs of the agency

Qualifications

• 2+ years advertising/branding agency account management experience
• Ability to organize and manage multiple projects with a keen attention to detail in a fast-paced environment
• Strong interpersonal skills and collaborative nature
• Superior written and verbal communication skills, including presentation skills
• Exceptional initiative and follow-through skills
• Proactive, resourceful, and solution-oriented
• Demonstrated ability to manage deadlines and budgets
• Strong grasp of digital landscape and technology
• Ability to travel for business as required

Pay

The salary range for this position is $50,000 - $55,000. Our employees are eligible for a full package of traditional benefits including medical, dental, vision, life, and disability insurance. We are a hybrid work company (3 days/week in-office, 2 days/week remote is a typical week at broadhead) with Paid Time Off, paid holidays, and 401(k) matching. In addition, we provide paid parental leave, performance-based bonuses, employee stipends, and gym access. Employees can receive employer contributions to HSAs, FSAs, and Student Loan Debt Repayment benefits.