Account Manager

Account Managers drive sales and profitability in their assigned territory through consultative, face-to-face and telephone engagement. They identify and act on high-potential opportunities—both within existing accounts and with new leads—while upholding Brenntag’s core values and customer-excellence focus.

Responsibilities

• Customer Business Development (70%)
  • Meet sales objectives, retain customers, and improve satisfaction via both in-person and digital channels.
  • Identify cross- and range-selling opportunities; engage Brenntag Specialties sales staff and other stakeholders.
  • Develop and align territory sales plans and growth targets with Sales Manager.
  • Conduct frequent customer visits; prepare, coordinate, negotiate, and close proposals.
  • Manage spot business and rush offers; collaborate with Commercial Assistant as needed.
  • Liaise with internal teams (Sales Management, Product Management) to deliver timely, value-maximized solutions.
  • Serve as primary commercial contact for customers in assigned territory.
  • Conduct market studies to test demand for potential new products.
  • Leverage Brenntag Connect to generate and maximize sales.
• New Customer Generation (10%)
  • Spot and launch sales projects in cooperation with Product Management and other departments.
  • Identify, prioritize, and contact prospective customers; nurture leads through the pipeline.
  • Collaborate with Brenntag Specialties sales staff on new Brenntag Essentials opportunities.
• Sales & General Administration (15%)
  • Set and maximize prices using value-based pricing and customer segmentation within Product Management guidelines.
  • Maintain accurate CRM data: document business cases, post-visit notes, and customer projects.
  • Update and maintain customer opportunity pipelines and potentials in CRM.
  • Complete sales and revenue-related reporting.
  • Drive commercial and functional excellence based on Commercial Excellence Function guidance.
  • Provide regular product-demand forecasts to Product Management.
• Know-How Management (5%)
  • Maintain up-to-date product knowledge through training.
  • Stay current on product-portfolio changes and market developments.
  • Monitor feedstock and upstream trends that impact product pricing.

Requirements

• Sound computer skills: Microsoft Excel, Word, PowerPoint, and CRM systems.
• Superior communication and negotiation skills.
• Strong commercial understanding and high self-management capabilities.
• Customer-centric mindset focused on delivering positive experiences.
• Basic strategic-thinking ability for business development and opportunity spotting.
• Frequent travel as required by business needs.
• Valid driver’s license with clean driving record.

Physical Job Requirements

• Sit up to 70% of the day.
• Type up to 50% of the day.
• Use computer programs up to 50% of the day.
• Use the telephone up to 80% of the day.
• Stand up to 50% of the day.
• Walk up to 50% of the day.
• Drive up to 50% of the day.
• Lift, push, or pull up to 30 lbs.

Qualifications

• Preferably post-secondary education in Business, Science, or equivalent.
• 3–5 years of sales experience, ideally in the chemical-distribution industry.

Benefits

• Individual development and on-the-job training programs.
• Paid parental leave.
• Education assistance program.
• Employee assistance program.
• Various healthcare plan options and 401(k).