Jobs · Florida

Account Manager

Breezeline · Miramar, FL · 1 mo ago
Full-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, etc. We need to parse the posting. Key sections: - About Our Company (maybe "About the role"? Actually "About The Job" is description. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. We have: - About Our Company (company description) maybe fits "About the role"? Actually "About the role" is about the job description. The posting includes "About Our Company" and "Why Work At Breezeline?" and "Internal Values – How We Act". Also "About The Job" with description. We need to decide what to include. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions). Also remove "Why Work At Breezeline?" maybe considered benefits/culture but could be part of Benefits? Actually they have a Benefits section later. The "Why Work At Breezeline?" includes culture points; could be part of Benefits? But we have a Benefits heading for actual benefits like medical, dental, etc. The "Why Work At Breezeline?" is more about culture and values; maybe we could put under "About the role"? But the instruction says we can have sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to fit content into those. We have: - About the role: could include description of the job: "The Select Communities Account Manager is responsible for serving as the lead point of contact for property management (and boards) of newly acquired bulk communities. Will also be responsible for managing the customer-experience throughout the life of any/all existing Bulk properties that are part of an assigned profile as well as for developing strong relationships with property management that is conducive to the timely launch of Breezeline services and ongoing sale and retention of Breezeline products and services. This is a hybrid position is open to any candidate within the Breezeline Florida footprint:" That's the job summary. - Responsibilities: list of duties under "Job Responsibilities". We have bullet points (though not bullet but sentences separated by periods). We need to convert to
  • . - Requirements: list under "Requirements". There's a list of competencies: Communication-, Planning..., Perseverance-, Influence and Persuasion-, Customer Focus-, plus some additional bullet-like sentences: Excellent organizational and communication skills., Enjoys working on a variety of projects..., Consistent exercise of independent judgement..., Regular, consistent, and punctual attendance. We need to treat these as requirements. - Qualifications: Education And/or Experience, Computer Skills, Certificates, Licenses, Registrations. Could be under Qualifications. - Skills: maybe we could separate but we have overlapping. The instruction says prefer a few substantive sections over many thin ones. So we could combine Skills into Requirements or Qualifications. But we need to decide. We have Benefits section: list of benefits. Pay: Not explicitly stated; there is no salary figure. So we should NOT create Pay section. Schedule: Not explicitly stated; only mention hybrid position, but no schedule details. So we should NOT create Schedule. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to preserve all substantive information: include company description? The "About Our Company" and "Why Work At Breezeline?" and "Internal Values – How We Act" are substantive but not fitting into the allowed headings. However we could incorporate them into About the role? The instruction says we can use headings like About the role, Responsibilities, etc. It didn't forbid adding other headings, but says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings; but we could also add other headings if needed? It says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the allowed headings. It also says "Prefer a few substantive sections over many thin ones." So we should try to fit content into those. Thus we need to incorporate company overview and culture into About the role maybe as a paragraph before responsibilities. Let's extract substantive content: Company overview: "Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Miramar, Florida, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA)." Why Work At Breezeline? includes: vibrant workplace culture, excellent career opportunities, proudly diverse and inclusive organization, internal promotion opportunities, etc. Internal Values – How We Act: Fun, Job flexibility, Discounted services, Total Rewards, Career evolution, Cutting-edge technology. These could be considered part of Benefits or culture. But we already have Benefits section for tangible benefits. Could we include these under Benefits? The Benefits heading is for benefits like medical, dental, etc. The instruction says "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting does state benefits (medical coverage etc). So we can have Benefits section with those. The culture/values could be placed under About the role or maybe under Requirements? Not appropriate. Maybe we can create a section "About the role" that includes both job description and company overview/values. That seems acceptable. Thus About the role will contain: - Company overview (Breezeline description) - Why Work At Breezeline? (culture, career opportunities, diversity, internal promotion) - Internal Values – How We Act (Fun, Job flexibility, Discounted services, Total Rewards, Career evolution, Cutting-edge technology) - Job summary (The Select Communities Account Manager is responsible... hybrid position...) We must not repeat job title as heading. Now Responsibilities: list each duty. Let's extract responsibilities sentences: "Responsible for launching new Breezeline Select Communities into the market place, while working with the Select Communities Sales, Construction and Operations teams to ensure a smooth rollout and transition." "Demonstrates expert knowledge of Breezeline products." "Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet and phone services applicable to assigned Select Communities." "Delivers first-in-class customer and employee experience." "Leads the execution of strategies and tactics to improve the customer experience in their respective community profile." "Works cross-departmentally to launch new services in both acquisition/renewal properties" "Works with Customer Operations Manager to build-out community engagement plan(s) and event(s) to drive improvements in net-promoter system (NPS)." "Leverages NPS to aggregate customer feedback." We need to ensure each is a separate
  • . Now Requirements: list items: "Communication- Clearly conveys information through a variety of media (verbal, written, e-mail, v-mail, etc.) in a way that engages the audience and helps them understand and remember the message; listens well." "Planning, Prioritizing, and Goal Setting- Able to prepare for emerging customer needs; manages multiple projects; determine project urgency; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks to achieve maximum efficiency." "Perseverance- Able to finish a task, regardless of resistance or setbacks; pursues everything with energy, drive and a desire to complete task; utilizing a variety of ways to get things done." "Influence and Persuasion- Able to convince others in both positive or negative circumstances; uses tact when expressing ideas or opinions; presents ideas effectively to persons at all senior levels; adapts presentations to suit the audience; responds to objections successfully." "Customer Focus- Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; addresses and resolves service failures; priorities customer needs; makes customer and their needs a primary focus of action." "Excellent organizational and communication skills." "Enjoys working on a variety of projects, and can solve complex problems and meet deadlines." "Consistent exercise of independent judgement and discretion in matters of significance." "Regular, consistent, and punctual attendance." We need to keep the hyphenated labels as part of the text. Now Qualifications: Education And/or Experience, Computer Skills, Certificates, Licenses, Registrations. Extract: "Bachelor’s degree (or higher) in marketing, business or related areas of study and/or 3-5 years related experience is strongly preferred." "Computer SkillsAbility to use personal computer and software applications including Microsoft Office (Word, Excel, and PowerPoint)" Note missing space; we should format as a sentence: "Ability to use personal computer and software applications including Microsoft Office (Word, Excel, and PowerPoint)." "Certificates, Licenses, RegistrationsValid driver's license, satisfactory driving record within Company required standards and auto insurance." We'll format: "Valid driver's license, satisfactory driving record within Company required standards and auto insurance." Now Benefits: list: "Competitive salary" "Medical coverage (including prescription and vision plans)" "Dental coverage" "Life Insurance (1x salary at no cost to employee)" "Long and short-term disability insurance (no cost to employee)" "Voluntary employee, spousal, and child life insurance" "Company recognized Holidays with additional Floating Holidays" "Paid Time Off (PTO) programs" "Comprehensive Flex Work Policy" "401(k) plan eligibility (company match 50% up to 5% of eligible contributions)" "Participation in the Employee Bonus Plan" "Participation in the Cogeco Stock Purchase Plan" "Complimentary and discounted broadband services (for those in our service area)" "Tuition Reimbursement" "Headspace Membership" "Opportunities for LinkedIn Learning subscriptions for select colleagues" Also there is "LI#-Hybrid LI#-AR1" maybe metadata; we can drop. Now we need to output HTML fragment with

    headings and

    for prose,

    • for lists. We must not include any extra text like explanations. Let's craft:

      About the role

      Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘Above And Beyonders’, who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers’ lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Miramar, Florida, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). As one of the country’s fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person’s unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with

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