Account Manager

Overview

Trefoil Group, a BrandStar Company, is seeking a talented Account Manager to drive client marketing programs forward across multiple accounts. The role requires proactive leadership and execution to meet client objectives and agency revenue goals. Key responsibilities include building strong client relationships, managing integrated account teams, and collaborating with senior agency leaders.

Responsibilities

• Serves as the primary contact person for assigned clients.
• Buils and maintains strong working relationships with clients, team members, and project stakeholders.
• Proactively drives client marketing programs forward across multiple accounts through leadership and integrity to meet client objectives and agency revenue goals.
• Effectively manages programs by leading an integrated account team and executing against projects - writing content across platforms and developing marketing plans - to produce desired client results; the role is both manager and individual contributor.
• Successfully collaborates with senior and executive agency leaders to proactively drive client results and agency growth.
• Maintains a vested interest in getting to know client brands and initiatives to better market their products through the best channels.
• Guides and coaches junior team members on account tasks.
• Proactively establishes a framework for upcoming projects and initiatives including goals, objectives and strategies.
• Captures and coordinates all stages of project development including set up, research, strategy, design, campaign development and reporting.
• Edits and proofreads materials to ensure quality and consistency with appropriate writing styles for target audience and channel.
• Utilizes project management tools and agency processes to deliver high quality, error-free work on-time and on-budget.
• Owes client budgets and billing, proactively keeping both internal stakeholders and clients informed to ensure alignment, transparency and profitability.
• Responds to changing demands and deadlines of account needs by providing appropriate solutions.
• Provides accurate scopes and cost estimates to clients in partnership with agency leadership.

Requirements

• Bachelor's degree in Marketing or related field or equivalent experience.
• 5+ years related marketing experience.
• Prior agency experience including support of B2B manufacturing clients strongly preferred.
• Passion for making your customers and team successful.
• Able to work cross-functionally and with a wide range of employees with different skill sets.
• Organized; with the ability to prioritize multiple projects and meet deadlines.
• Possess a strong attention to detail ensuring quality standards are achieved.
• Must have excellent verbal and written communication skills as well as presentation skills.
• Ability to juggle multiple tasks simultaneously and handle stressful situations in a professional manner.
• Intermediate to advanced level proficiency with MS Office Suite of applications.
• Possess a positive, team player, "Whatever It Takes" attitude.
• Self-directed, goal-oriented and flexible, enjoys working in a fast-paced at times challenging environment.

About Trefoil Group

Trefoil Group is a full-service marketing agency for B2B brands. We drive business performance and transform brands through creativity, digital fluency, and informed marketing strategies. With in-house expertise and a commitment to delivering exceptional business results, we approach every client partnership with integrity and respect. Our clients gain valuable information, insights, and advice. For more information, please visit our websites www.TrefoilGroup.com and www.BrandStar.com.