Account Manager

Job Title: Account Manager Location: Orlando, FL Work Arrangement: Full Time, On-Site Biller Genie is looking for an Account Manager to own the subscriber relationship from the first implementation call through a fully configured quote-to-cash solution. Working within our proven implementation playbook, you will learn how each subscriber’s revenue cycle runs, from quote to invoice to payment to reconciliation, configure Biller Genie to meet their needs, and attach the payment solutions that deliver measurable results. This is a high-velocity, performance-driven role that blends consultative selling and implementation. It is not an entry-level position, and it is not an enterprise sales cycle: our Account Managers close several deals every day, not one a month. You will have hands-on coaching from leadership as you build your book and sharpen your skills. We are looking for motivated phone-based sellers who can earn the trust of business owners, controllers, accountants, and bookkeepers. Primary Job Responsibilities: Own a book of new subscribers from the first implementation call through full quote-to-cash configuration, serving as their single point of contactLead implementation calls across the full quote-to-cash cycle: quoting, invoicing, payment acceptance, collections, and reconciliation back to the subscriber’s accounting softwareRun structured discovery using our established frameworks to understand each subscriber’s revenue cycle and identify the problems they need solvedConfigure Biller Genie using our standard setups and best practices to fit each subscriber’s needsSell and attach Biller Genie payment solutions, including credit card processing, ACH, bill pay, and, as they launch, lending products, to grow the revenue on every accountSell consultatively: recommend the plan and features that show the subscriber a clear return on investment, and let that value drive upgrades and attachTrain subscribers and their teams, drive feature adoption, and show measurable results in their own dataAnswer subscribers’ everyday accounting and accounts receivable questions with confidenceTransition fully implemented, healthy accounts to our Subscriber Success team with complete documentationCollaborate with our Product team and bring back subscriber feedback that improves the experienceManage your book day to day, keep Salesforce accurate and up to date, and consistently meet targets for closed deals, payments attach, upgrades, adoption, and time to implementation Essential Criteria: 2+ years of account management experience, preferably in B2B SaaS, fintech, or payments. Account management experience is requiredTrack record of phone-based consultative sales in a B2B environment and consistently meeting targetsMotivated by a performance-based culture where earning potential is uncapped and results are rewardedExperience onboarding or implementing software for small and mid-sized businessesWorking knowledge of accounting and accounts receivable, including invoicing, collections, and reconciliationSolid discovery, consultative selling, and objection-handling skills, and an eagerness to keep building them through coaching and feedbackExcellent written and verbal communication, with confidence running back-to-back phone and video callsStrong organization and follow-through across many accounts at onceSalesforce proficiency Desirable Criteria: QuickBooks experienceCoursework or experience in accounting, bookkeeping, or financeExperience in payments, merchant services, or working with channel partnersBilingual in English and Spanish What We Offer: Competitive base salary plus uncapped variable compensationMedical, Dental, and Vision plansOpen PTO policy401(k) with company matchA clear path for growth in a fast-scaling fintech company About Us: Biller Genie is an award-winning B2B SaaS platform, recently ranked #516 on the Inc. 5000 list of the fastest-growing companies in the United States. With headquarters in Orlando and a growing Engineering Hub in Belfast, we're scaling fast, with over 100 hires planned through 2028. Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our Core Values: Get S**t Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team, and we show we care. Class Shines - We are articulate professionals who carry ourselves well and speak with purpose. How We Work: Our engineers work with agents and harnesses as a default, not an experiment. Our interview process includes a practical exercise using AI tooling. If that sounds like the way you want to build, you will thrive here; if you would rather write every line by hand, this is likely not the right fit. Biller Genie is an equal opportunity employer. We celebrate diversity and make all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Please note we are unable to offer visa sponsorship. Powered by JazzHR wCpDX47FjD