Account Manager

At Badger Meter, we're more than a leading global water technology company—we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled customers to optimize the delivery and use of water, maximize revenue, and reduce waste. Every employee is an important part of our success. Here, your work shapes a more sustainable future, and you’ll find purpose-driven work that makes a real difference in communities around the globe.

About the role

The Account Manager is responsible for managing and growing relationships with municipal and utility accounts within a designated Midwest region, reporting directly to the Sales Manager. This role requires frequent, strategic visits to existing and prospective accounts to drive sales growth and increase market share for the company's SmartCover product line. The Account Manager will work closely with alliance partners and manage authorized distributors within the assigned territory.

Responsibilities

• Develop and achieve sales targets for SmartCover remote monitoring and control systems and utility solutions.
• Conduct promotional efforts to secure new accounts, enhance existing accounts, and introduce customers to the latest solutions.
• Participate in regional trade shows and national conventions; assist in staffing as needed.
• Keep municipal and utility accounts informed on product updates and developments.
• Provide outstanding customer support throughout all stages of the sales process.
• Submit regular reports on territory penetration, competitive intelligence, and market insights through CRM.
• Partner with Sales Manager to improve operational efficiency, enhance product development, and ensure customer satisfaction.
• Manage relationships with independently owned distributors within territory (if applicable) to achieve year-over-year growth.
• Negotiate pricing, terms, and delivery dates within authorized limits to ensure customer satisfaction and deal closure.

Up to 75% travel required.

Requirements

• Bachelor's degree in Business Management, Communications, Marketing, or a related field preferred.
• 3+ years of experience in account management selling to utilities or government agencies desired.
• Advanced skills in negotiating multi-million-dollar contracts preferred.
• Strong problem-solving skills when helping customers find resolutions.
• Excellent communication, presentation, and influence skills.
• Intermediate proficiency in Salesforce or related CRM system preferred.
• Intermediate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Competencies

• Collaboration: Work collaboratively with others across the organization to achieve shared objectives.
• Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner; listen actively to others.
• Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
• Work Standards: Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks.

Working Conditions

• Work is performed in an office environment and requires the ability to operate standard office equipment.
• Requires prolonged periods of talking/listening.

Benefits

• Competitive pay with annual bonus eligibility and pay increases.
• Comprehensive health, vision, and dental coverage.
• 15 days Paid Time Off + 11 paid holidays.
• Retirement savings: Badger Meter contributes 25 cents for every dollar you contribute, up to 7% of eligible compensation, plus an additional 5% annual contribution to your Defined Contribution account.
• Access to a certified financial planner at no cost.
• Employer-paid benefits: Employee Assistance Program (EAP), Basic Group Life Insurance, Short-Term Disability, and more.
• Educational Assistance: Tuition reimbursement up to $5,250.
• Voluntary benefits: Additional Life Insurance, Long-Term Disability, Accident and Critical Illness coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.