Account Manager

Position Description

Development and acquisition of new customers in general non-automotive industries
Maintain good standing and growing relationships with existing/acquired customers
Generate new project orders to meet or exceed annual goals
Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery
Provide metrics, reports and success criteria for sales and related activities
Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts
Maintain & submit appropriate records for forecasting, quote status & expenses
Assist Applications Engineering team as needed in developing solutions to customers’ needs
Support marketing efforts and general proactive market outreach activities

Position Requirements

• Existing relationships with key customers and decision-makers in engineering and procurement
• A general understanding of manufacturing, particularly as it pertains to automation equipment
• Proven ability to continually contact prospective customers and develop relevant leads
• Professional skills in organizing and leading conversations and building trust
• Proven, and superior interpersonal, written and verbal communication abilities
• Sense of diplomacy, including negotiation skills, conflict resolution and people management
• Possess a creative and solutions-oriented approach to project opportunities
• Willingness to travel to support customers in order to meet project sales goals
• Ability to skillfully utilize CRM software and Microsoft applications notably Excel

Benefits

• Paid-time off
• 401(k) employer match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-term and long-term disability
• Parental leave
• Life insurance