Account Manager

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection. With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success.

About the role

As the Account Manager – Industrial Water & Distribution supporting North America, you will play a critical role in driving profitable growth across Arxada’s Industrial Water business. This highly visible commercial position combines strategic account management, distributor development, and business expansion within industrial water treatment markets, with a strong focus on the rapidly growing data center segment. Working closely with customers, distribution partners, Technical Service, Marketing, Regulatory, Product Management, and R&D teams, you will help strengthen customer relationships, accelerate adoption of innovative water treatment technologies, and contribute directly to Arxada’s continued growth and market leadership.

Responsibilities

• Manage and grow a portfolio of strategic Industrial Water accounts across North America, delivering revenue growth, profitability, and customer retention.
• Develop and execute strategic account plans, identify new business opportunities, and convert sales leads into sustainable revenue streams.
• Lead distributor and channel partner relationships, including performance management, growth planning, and distribution optimization initiatives.
• Drive market development activities within Industrial Water applications, particularly data centers, cooling water treatment, process water, and wastewater reuse.
• Build strong relationships with customers, consultants, OEMs, engineering firms, service providers, and key industry influencers.
• Collaborate with Technical Service, Marketing, Regulatory, Product Management, Supply Chain, and R&D teams to develop and commercialize customer-focused solutions.
• Utilize Salesforce CRM to manage opportunities, forecasts, account plans, and business reviews while maintaining pipeline accuracy.
• Represent Arxada at customer meetings, industry conferences, technical forums, and trade events to promote company solutions and identify