Account Manager

Description

APEX WATER AND PROCESS is a trusted leader in water and process management, offering integrated solutions to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, enabling them to focus on safe, efficient, and sustainable operations.

About the role

We are seeking an Account Manager to join our team in New Jersey and the surrounding area! The primary function of the Account Manager will be to maintain and expand the Company's business base by maximizing the profitability of assigned customer accounts and helping the Company grow by soliciting new business.

Responsibilities

• Manage existing customer base and grow territory with the help of the leadership team
• Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and drinking water systems at numerous customer locations in a number of industries
• Work onsite at customer locations to provide routine, day-to-day service to determine water treatment program is operating within optimal ranges
• Assist with chemical feed and inventory management
• Participate in delivery, installation, commissioning and repair of systems at customer sites
• Manage and place orders, track inventory and usage of product at each customer site and serve as the general face of the Company to assigned customer base
• Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of the Company's culture
• Project professional image of the Company through a positive and helpful attitude and punctual and reliable attendance at all times
• Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers; continuously strive for professional improvement by taking advantage of the Company's continuous online training and mentorship opportunities
• Be a team player and mentor to the team
• Local travel is expected and ongoing, including approximately 5% of travel outside of assigned region, which will involve overnight stays
• Keep vehicle in good operating condition and keep up with recommended maintenance as needed
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent
• General knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
• Prior work experience in a technical service/sales role in industrial water treatment
• Strong communication and customer service skills with the ability to explain technical concepts to non-technical clients and stakeholders
• Mechanical and technical aptitude with the ability to diagnose and resolve technical issues efficiently
• Ability and willingness to be trained in on and perform equipment installation, commissioning, and repair at customer sites
• Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
• Ability to work independently and effectively plan, organize and execute activities
• Ability and willingness to physically provide service at customer facilities within a wide range of environments; must be able to lift a minimum of 50lbs. without assistance
• Valid Florida driver's license and willingness to abide by Company standards for operating a motor vehicle
• Willingness to be away from home for overnight travel 2-4 nights/month

Benefits

As a new full-time team member, you'll start accruing paid time off from day one! Plus, we offer a robust benefits package.

Pay

The pay range for this position is $50,000 - $75,000 annually.

Schedule

The schedule for this position is typically Monday through Friday, with some flexibility based on project needs.

Skills

Skills required for this role include high school diploma or equivalent, general knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems, prior work experience in a technical service/sales role in industrial water treatment, strong communication and customer service skills, mechanical and technical aptitude, ability to diagnose and resolve technical issues, ability to learn and perform equipment installation, commissioning, and repair, knowledge of Microsoft Word, Excel and PowerPoint, ability to work independently and effectively plan, organize and execute activities, ability to lift a minimum of 50lbs. without assistance, valid Florida driver's license, and willingness to be away from home for overnight travel.

Benefits

As a new full-time team member, you'll start accruing paid time off from day one! Plus, we offer a robust benefits package.