Account Manager

Position Overview

As an Account Manager, you will be responsible for growing revenue within our Retail and Grocery customer base through strategic account management, customer retention, and new business development. This role combines relationship-building, upselling, and market expansion to drive long-term customer retention.

Key Responsibilities

• Manage and grow accounts of Retail and Grocery accounts, ensuring high customer satisfaction, retention, and revenue growth.
• Identify opportunities to expand existing customer relationships through new products, services, and innovative solutions.
• Develop an understanding of Amigo's product offerings, competitive landscape, and industry trends.
• Partner with internal teams across the company to deliver a seamless customer experience.
• Conduct regular account reviews and meetings with key accounts, both virtually and in person.
• Represent Amigo Mobility at industry trade shows, conferences, and customer offices with professionalism and enthusiasm.
• Possess a proactive approach to business development and prospect new business opportunities in domestic and international markets.
• Maintain accurate account activity and sales pipeline information within CRM systems.
• Travel as needed to support customer relationships and business development efforts (approximately 10%).

Qualifications & Skills

• Excellent verbal and written communication skills with the ability to engage customers professionally across multiple channels.
• Strong relationship-building, negotiation, and interpersonal skills.
• Confidence presenting to customers, groups, and industry audiences.
• Bachelor's degree preferred.

What Makes You Successful

• Customer-focused and relationship-driven.
• Self-motivated with a proactive approach to business development.
• Collaborative team player who works effectively across departments.
• Results-oriented with a passion for driving growth and delivering value.
• Adaptable and eager to learn in a dynamic business environment.

Benefits

• Competitive compensation plan
• Retirement investment plans
• Medical/dental/vision, and life insurances
• Paid time off and company holidays
• People-focused culture and work environment