Account Manager

Job Summary

Allied National Services is seeking a Senior Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction. The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.

Responsibilities

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Conduct pre- and post-service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systems
• Follow up on equipment repairs and service issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Qualifications

• High school diploma required; associate or bachelor's degree preferred but not required
• 2+ years of customer service experience in an office setting
• Consistent work history
• Strong multitasking and organizational skills
• Confident decision-making with sound business judgment
• Ability to prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow-up skills
• Management experience preferred but not required

Schedule

Monday - Friday, 8:00 AM to 4:30 PM (on-site)

Pay

$20.00 - $24.00 / Hourly, DOE

Benefits

• Health insurance
• Paid time off
• 401(k) with matching

Additional Information

• Job Type: Full Time
• Place of Work: On-site
• Number of Openings: 2
• Veterans Encouraged to Apply: Yes