Account Manager

About the Position

Alice is seeking a high-caliber Account Manager to oversee and expand our most strategic enterprise relationships. You will be the commercial owner of strategic accounts, managing an 8-figure portfolio and ensuring long-term growth in the rapidly evolving AI trust and security landscape.

What You'll Do

• Strategic Portfolio Management: Own the commercial lifecycle of 8-figure enterprise accounts, accountable for renewals, upsells, and cross-sells. Develop and execute plans to ensure alignment with customers’ long-term vision.
• Relationship Architecture: Build and maintain deep relationships across multiple stakeholder levels, spanning Operations, Security, and Engineering departments.
• Expansion & Growth: Identify and pitch expansion opportunities within existing accounts, leveraging deep subject-matter expertise to maximize value.
• Operational Excellence & Feedback: Own all aspects of the engagement—ongoing sync meetings, feedback collection, and the QBR process from planning to execution.
• Technical Storytelling: Partner with technical teams to translate Alice’s complex model-hardening and red-teaming results into clear business outcomes and ROI for non-technical executives.
• Internal Advocacy: Act as the “voice of the customer” to influence solution design and execution.

Requirements

• Mandatory Requirements:
  • 7+ years experience in Account Management or Strategic Sales, managing 8-figure accounts.
  • Background in Computer Science, Engineering, or significant experience working with highly technical products (AI, Cyber, or Infrastructure).
  • Startup Experience: You thrive in unpaved environments and have a builder mindset.
• Nice to Have:
  • Familiarity with malware, cyber risks, mobile security, or AI Safety is a significant advantage.

About Alice

• THE CHALLENGES ALONG THE WAY
• 1. Being Both Strategist and Executioner
• 2. Balancing Security and Innovation

Pay

The salary range for this role is $160-250K OTE and stock options - Range may vary based on experience. Salary at the time of offer will be commensurate with experience.