Account Manager

About the role

We are hiring an Account Manager in Duluth, MN. Our ideal candidate will bring a proven track record of success in commercial experience, B2B sales, or business development roles, ideally within the industrial gas or a related industry.

Responsibilities

• Build and sustain high-value partnerships within our business and industrial sectors.
• Nurture existing accounts and identify new opportunities in alignment with company excellence.
• Communicate in an organized and clear manner to support customers' business goals.
• Guide and support the account as the primary point of contact for clients, providing exceptional customer service and promptly addressing inquiries and concerns.
• Facilitate contract discussions and alignment to ensure favorable terms and conditions that support long-term partnerships.
• Identify and cultivate upselling and cross-selling opportunities within existing accounts to contribute to revenue growth and market presence.
• Develop a strategic roadmap to achieve sales milestones, utilizing effective time management and planning to prioritize both existing and potential account opportunities.
• Implement account partnership strategies, including regular business reviews for key customers, to ensure we are providing the highest level of support and value.
• Connect with key stakeholders and influencers to understand their needs and support their decision-making process.
• Carefully manage information across all phases of the partnership lifecycle, establishing proactive action plans to ensure healthy margins and growth.
• Proactively learn about new products and the competitive landscape to remain a trusted advisor to our clients.
• Integrate all product lines into accounts with a focus on adding value, fully supporting our Core Sales Philosophy of customer-centric service.

Requirements

• A Bachelor's degree in Engineering, Business Administration, Marketing, or equivalent.
• A proven history (5+ years) of success in commercial experience, B2B sales, or business development roles, ideally within the industrial gas or a related industry.
• A demonstrated track record of advancing sales and business development goals while surpassing key milestones.
• The ability to utilize a collaborative sales process to understand and address customer concerns, determining the most supportive approach to provide solutions.
• Proficiency in common email, spreadsheet, word processing, and presentation software.
• A proactive approach to identifying client pain points and the ability to facilitate technical solutions that create shared value.
• Excellent skills in building alignment and navigating agreements to meet customer needs.
• Able to foster understanding and connect with individuals from different backgrounds.
• Flexibility to work varied hours to support our customers' success.
• Ability to operate in a drug-free workplace.

Qualifications

• A Bachelor's degree in Engineering, Business Administration, Marketing, or equivalent.
• A proven history (5+ years) of success in commercial experience, B2B sales, or business development roles, ideally within the industrial gas or a related industry.
• A demonstrated track record of advancing sales and business development goals while surpassing key milestones.
• The ability to utilize a collaborative sales process to understand and address customer concerns, determining the most supportive approach to provide solutions.
• Proficiency in common email, spreadsheet, word processing, and presentation software.
• A proactive approach to identifying client pain points and the ability to facilitate technical solutions that create shared value.
• Excellent skills in building alignment and navigating agreements to meet customer needs.
• Able to foster understanding and connect with individuals from different backgrounds.
• Flexibility to work varied hours to support our customers' success.
• Ability to operate in a drug-free workplace.

Skills

• Collaborative sales process.
• Understanding and addressing customer concerns.
• Technical solutions creation.
• Building alignment and navigating agreements.
• Identifying client pain points.
• Customer-centric service.
• CRM tools (such as Salesforce).
• SAP experience.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 14-week paid child birth benefit.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Early Access to benefits after 30 days of employment.

Pay

Targeted Salary Range: $65k - 75k plus commission.

Schedule

Travel within assigned Territory and minimal overnight stays.

Benefits

• Comprehensive Family Benefits.
• Support for Parents.
• Future Security.

Recruiter

Recruiter: Jessica Lewis | jessica.lewis@airgas.com | (346)840-9758 (Call/Text)

Equal Employment Opportunity

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.