Account Manager
AgencyBloc · Cedar Falls, IA · 3 wk ago
RemoteRemoteBusiness DevelopmentFull-time
Responsibilities
- Maintain and grow relationships with existing clients, ensuring high levels of satisfaction and retention.
- Proactively identify and pursue opportunities for upselling and cross-selling AgencyBloc's solutions.
- In concert with Customer Success, conduct regular business reviews with clients to assess their needs, provide updates, and address any concerns.
- Collaborate with internal teams (e.g., Customer Success, Support, Product) to resolve client issues and ensure a seamless client experience.
- Develop and execute strategic account plans to achieve revenue targets and client success metrics.
- Provide product demonstrations and training to clients as needed.
- Keep accurate records of client interactions and sales activities in Hubspot.
Requirements
- One to three years relevant experience in account management or sales.
- Coachable, constant learner, naturally curious.
- Experience in a SaaS B2B selling environment is ideal.
- Proven ability to build and maintain strong client relationships.
- Self-motivated and driven with excellent time management skills.
- Excellent interpersonal skills (Written and Oral Communication, Listening).
- Desire to win with a collaborative approach and coachable mentality.
- Knowledge of the Health and Life Insurance industry is a plus.
Skills
- College Education is preferred but not required.
Benefits
- Commensurate with experience.
Pay
- TBD
Schedule
- TBD
Qualifications
- Not specified.