Account Manager

Position Basics

1 day in office, 4 days in field per week
Base salary $50,000-70,000 with plus commission. Total potential compensation up to $150,000/yr.
Desired experience: account management and/or outside sales experience, partner industry experience also accepted (restaurant, bar, hospitality, etc.)
Company vehicle and fuel card and/or transportation stipend
Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards

Duties and Responsibilities

• Build and maintain strong, long-term relationships with assigned partner establishments to drive retention, increase market share and revenue growth.
• Achieve assigned Gross Gaming Revenue (GGR) objectives, including participation in the sales process and maximize account performance through strategic account management.
• Conduct regular visits to partner locations to engage with location owners, provide support, gather feedback, identify opportunities, and strengthen relationships.
• Analyze account and industry performance data to identify trends, increase gameplay, and provide actionable recommendations that enhance partner performance.
• Educate partners on gaming products, promotional programs, compliance requirements, and industry best practices.
• Ensure optimal service levels by coordinating with internal teams to resolve operational issues and support partner needs.
• Partner with internal stakeholders and revenue team members to drive engagement, support business growth objectives, and identify and cultivate new business opportunities.
• Collaborate with Marketing to develop and implement customized on-site marketing materials and promotional initiatives.
• Maintain accurate account records and performance reporting, stay informed on company products, regulatory requirements, and industry trends, and perform other duties as assigned.

Qualifications

• Previous account management and/or outside sales experience a plus
• 3–5 years of professional experience
• Strong professional presence
• Ability to adapt, organize and multi-task
• Capability to thrive in a fast-paced environment
• Extensive travel within your assigned region
• Ability to interact with local bar, restaurant, and truck stop owners as well as Commanders of non-profit organizations
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• High attention to detail with strong follow-through
• Valid driver’s license is required
• Minimum of 21 years of age

Physical Demands and Work Environment

• Calculate figures and amounts
• Analyze financial data
• Frequent travel via vehicle
• Frequent hand and finger dexterity
• Occasional lifting/pushing light weights up to 50 lbs
• Continual close, distance, peripheral, and depth vision
• Ability to adjust or focus
• Visual acuity to operate equipment, read technical information, and/or use a keyboard
• Continually required to talk or hear
• Occasional climbing, balancing, bending, stooping, kneeling, or crawling