Account Manager and Deficiency Sales

What we offer

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer paid Life Insurance
• Gym membership reimbursement

Job Responsibilities

• Work with new and existing customers to maintain excellent customer satisfaction.
• Complete the setup, scheduling, and collections of new jobs/projects.
• Work with Customers and Inner Office Staff to keep projects moving forward.
• Constant communication via phone with customers.
• Clock in and out of different scopes of deficiencies with your customer and internal sales team.
• Manage job billings and collections.
• Submit reports to AHJ’s and cities as required per customer.
• Arrange and maintain various types of records including job files.
• Aid in completing special reporting and licensing requirements as required per customer.
• Complete special projects as required.
• Accomplish responsibilities as required using business software as approved by WSFP.
• Offer suggestions and solutions on improving efficiency of general office procedures.
• Build bridges with customers to improve retention and open new doors.
• Develop sales abilities to begin reaching new customers.

Job Qualifications

• Excellent communication skills required, both verbal and written.
• Basic accounting, and 2 years’ account management experience required.
• Scheduling experience required.
• Fire protection experience a plus (Alarm, Kitchen Hood, Sprinkler, Extinguisher).
• Excellent computer skills with working knowledge of business software applications.
• Possess effective and good communication skills, both written and verbal, is vital.
• Able to function and thrive in a fast-paced environment.
• Critical thinking and problem-solving capabilities a plus.
• Puts forth a courteous, friendly, helpful attitude at all times.
• Willing to pass a post-offer drug screen test and background check.