Account Manager, Amazon Global Logistics

About the role

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers. This role requires a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession.

Responsibilities

• Manage a diverse portfolio of Fulfilled by Amazon (FBA) Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
• Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings
• Program management responsibilities to improve and build upon the Seller experience
• Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
• Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
• Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc., which may include tracking and analyzing metrics to measure Seller Experience and business performance
• Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)

Requirements

• 1+ years of professional or military experience
• Knowledge of Microsoft Office products and applications
• Experience prospecting, qualifying, and cold-calling companies
• 2+ years of sales or account management experience
• Bachelor's degree
• Experience in program or project management
• Preferred Qualifications: Experience with pipeline management skills to include utilization of Salesforce or other CRM tools, experience and track record of exceeding sales goals, 3+ years of logistics experience, 2+ years of business development, or account management with a proven ability to deliver results, experience with SQL and Python scripting, experience with written and verbal communication and presentation, experience presenting creative concepts effectively to senior executives, experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels, Bachelor Degree required, ideally in a quantitative field, logistics, or business administration

Qualifications

• Basic Qualifications: 1+ years of professional or military experience, Knowledge of Microsoft Office products and applications, Experience prospecting, qualifying, and cold-calling companies, 2+ years of sales or account management experience, Bachelor's degree, Experience in program or project management

Skills

• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
• Experience and track record of exceeding sales goals
• 3+ years of logistics experience
• 2+ years of business development, or account management with a proven ability to deliver results
• Experience with SQL and Python scripting
• Experience with written and verbal communication and presentation
• Experience presenting creative concepts effectively to senior executives
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels

Benefits

• Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.