Account Manager, Advertising Solutions

Discord is seeking an Account Manager to join its Advertising Solutions team. This role focuses on helping gaming, mobile, and entertainment brands engage with one of the most passionate and engaged communities on the internet.

About the role

The Account Manager will own a portfolio of advertiser relationships, from campaign kickoff through renewal. They will analyze campaign performance data, drive revenue growth through upsells, and lead client-facing touchpoints including kickoffs, check-ins, and business reviews.

Responsibilities

• Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent
• Manage relationships end-to-end from campaign kickoff through renewal
• Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals
• Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment
• Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews
• Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing, and escalation
• Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve as the technical point of contact for attribution
• Maintain accurate Salesforce records — line items, media plans, call notes, and pipeline updates — in partnership with your AE

Requirements

• 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)
• Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrative
• Demonstrated track record of growing accounts, not just retaining them — you can point to specific upsell or expansion wins
• Experience with performance advertising, mobile gaming, or app install campaigns
• Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards
• Clear, confident communicator — you can run a QBR, write a wrap report that closes the next deal, and manage client expectations under pressure
• Organized and process-driven; you build repeatable systems and flag issues before clients do
• Experience working with advertising agencies or resellers — you understand how to manage indirect relationships, support agency partners through campaign execution, and navigate multi-stakeholder deals where the agency is the day-to-day contact
• Background in programmatic account management or technical account management — familiarity with DSPs, PMPs, deal IDs, and/or auction dynamics, and comfort being the technical point of contact for programmatic buyers or partners

Qualifications

• 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)
• Strong analytical skills — you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrative
• Demonstrated track record of growing accounts, not just retaining them — you can point to specific upsell or expansion wins
• Experience with performance advertising, mobile gaming, or app install campaigns
• Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards
• Clear, confident communicator — you can run a QBR, write a wrap report that closes the next deal, and manage client expectations under pressure
• Organized and process-driven; you build repeatable systems and flag issues before clients do
• Experience working with advertising agencies or resellers — you understand how to manage indirect relationships, support agency partners through campaign execution, and navigate multi-stakeholder deals where the agency is the day-to-day contact
• Background in programmatic account management or technical account management — familiarity with DSPs, PMPs, deal IDs, and/or auction dynamics, and comfort being the technical point of contact for programmatic buyers or partners

Benefits

This role offers an On Target Earnings (OTE) range of $180,000 to $202,000 + equity + benefits. Our ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.