Jobs · Sales · Ohio

Account Management Operations Intern

ODW Logistics · Hamilton, OH · 3 wk ago
SalesFull-time
We need to produce HTML fragment with sections: About the role? The posting includes "Who We Are", "Summary/Objective", "Duties", "Skills And Competencies", "Education And Experience", "Physical Demands", "Travel", "Other Information", "OUR VALUES". We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must only include sections when posting has real specific content. The headings we can use: maybe "About the role" corresponds to Who We Are + Summary/Objective? Could combine. "Responsibilities" for Duties. "Requirements" maybe for Skills And Competencies? Or "Qualifications" for Education And Experience. "Skills" maybe separate. But we need to follow instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings that match content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip out EQUAL OPPORTUNITY EMPLOYER, DISCLAIMER, etc. Also remove "OUR VALUES"? Might be considered boilerplate? It's not EEO but could be considered values; maybe keep as it's substantive? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Values not listed, but could be considered fluff. However we should preserve ALL substantive information; values may be considered substantive? Might be okay to keep but we need to map to a heading. There's no specific heading for values; maybe we can put under "About the role" or omit if not needed. The instruction: Prefer a few substantive sections over many thin ones. So we could combine values into About the role. We need to include sections only when posting has real specific content. So we need to decide which sections to include: About the role (Who We Are + Summary/Objective), Responsibilities (Duties), Qualifications (Education And Experience + Skills And Competencies maybe), Skills (maybe separate), Benefits? The posting says "Health, dental and supplementary insurance not available 401K enrollment with company match not available". That's about benefits but says not available. That's not specific benefit; it's a statement that they are not available. According to instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they state that health/dental not available, 401K not available. That's still stating them (they are not available). Is that considered substantive? It's stating lack of benefits. Might be considered not a benefit. The instruction says never create Benefits sections unless posting actually states them. It does state that health/dental not available, 401K not available. That is stating them (as unavailable). Should we include? It might be considered filler? It's not a benefit offering; it's a statement of unavailability. Might be considered not a benefit. Safer to omit Benefits section. Pay: Not mentioned. Schedule: "Full time position 40-hour work week (Monday – Friday only)". That's schedule info. So we can include Schedule section. Travel: "Position is primarily at the Hamilton, OH office location with some travel to Columbus, OH. If business demands any travel, Management will review with the employee in advance." That's travel info; could be part of About the role or separate? There's no heading for Travel; we could include under About the role or maybe as a separate section but not in allowed headings list. Since allowed headings are limited to those examples, we should stick to them. So we can incorporate travel info into About the role or Responsibilities? Probably About the role. Physical Demands: Could be part of Qualifications? Not exactly. There's no heading for Physical Demands. Could be included under Qualifications or Requirements? Might be better to include under Qualifications as part of requirements. But we have limited headings; we can put physical demands under Qualifications. Thus sections: About the role (Who We Are + Summary/Objective + Travel), Responsibilities (Duties), Qualifications (Education And Experience + Skills And Competencies + Physical Demands), Schedule (Full time 40-hour week Monday-Friday). Possibly Skills separate but we can combine into Qualifications. We must not repeat job title. Use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep details like specific duties: Carrier Onboarding Support etc. Must keep them as list items. We need to avoid boilerplate: remove EEO, Disclaimer, OUR VALUES maybe? But we might keep values? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Values not listed, but could be considered fluff. However we might keep them as part of About the role? Might be okay but risk being considered boilerplate. Safer to omit OUR VALUES section entirely. Also remove "Physical Demands While performing the duties..."? That's not boilerplate; it's substantive about physical demands. Keep. Also remove "he physical demands herein are representative..." that's a duplicate line? Actually there is a line: "he physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That's legal boilerplate? Might be considered standard ADA statement; could be considered legal. The instruction says remove legal boilerplate. So we should remove that ADA statement. Also remove "While performing the duties of this job, the employee is required to talk or hear..." that's physical demands; keep that but remove the ADA accommodation sentence. Also remove "Full time position 40-hour work week (Monday – Friday only) Health, dental and supplementary insurance not available 401K enrollment with company match not available Hourly Non-Exempt Status". That's other information; we need to keep schedule and maybe note that benefits not available? But we decided not to include Benefits section. However we might still need to convey that health/dental not available etc. Could be considered benefits info; but we are not creating Benefits section. Could we include that info under Schedule? Not appropriate. Could we include under About the role? Might be odd. Perhaps we can include a short paragraph under Other Information? But we don't have a heading for Other Information. Could we incorporate into Schedule? Not really. Maybe we can create a section "Other Information" but not in allowed headings list; instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. It might be okay to use other headings if needed, but they gave examples. Safer to stick to those. So we need to fit the info into existing sections. We have schedule info: "Full time position 40-hour work week (Monday – Friday only)". That's schedule. We have "Hourly Non-Exempt Status". That's pay type? Could be considered Pay? Not exactly pay amount but classification. Could be included under Pay? But we shouldn't create Pay section unless posting actually states them. It does state Hourly Non-Exempt Status. That's about pay type. Could we create a Pay section? The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state Hourly Non-Exempt Status, which is about pay classification. So we could include a Pay section with that info. However we also have schedule info. So we could have both Pay and Schedule sections. But we also have "Health, dental and supplementary insurance not available 401K enrollment with company match not available". That's benefits info (stating they are not available). According to instruction, never create Benefits sections unless posting actually states them. It does state them (as not available). So we could include a Benefits section stating that health/dental/supplementary insurance not available, 401K enrollment with company match not available. That is substantive (though negative). Might be okay. Thus we could have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. But we need to avoid filler/placeholder text like "not specified". Here we have specific statements: not available. That's not placeholder; it's specific. Thus we can include Benefits section with those statements. Now we need to ensure we don't duplicate info. Let's extract content: Who We Are: ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions. Summary/Objective: The Account Management Operations Internship position entails working within the ODW TM Hamilton, OH Office in numerous support roles throughout the Operations Department. We are looking for motivated individuals who want to gain firsthand experience in a fast-paced business environment where a high emphasis is placed on teamwork and collaboration. Travel: Position is primarily at the Hamilton, OH office location with some travel to Columbus, OH. If business demands any travel, Management will review with the employee in advance. Duties (list): - Carrier Onboarding Support Assist in all aspects of carrier set up procedures within TMS Work with Brokerage Regional Leaders & Assistants on carrier paperwork procedures Communicate any unobtainable work levels back to Team Leader – Brokerage to receive backup support. Maintain and develop positive business relationships with carrier personnel as well as personnel within the Brokerage Operational Teams. - Customer Load Planning Support Plan, organize and execute pre-trip planning parameters with carriers on advance notification loads Communicate any carrier planning issues back to Account Management and Brokerage personnel. Maintain and develop positive business relationships with customer personnel as well as personnel within the Account Management Teams. - Cross-Training As time and business levels permit, cross-train with other departments in the operation (Analytics, Dispatch, Account Management, etc.) to gain introductory knowledge of other industry components. Skills And Competencies: - Driven, enthusiastic and highly motivated - Strong communication skills - Ability to work in a team environment - Ability to prioritize, multi-task and manage time effectively - Working knowledge of Microsoft Office - Must be willing to learn new skills and technology - Must be able to work unsupervised - Must have good interpersonal skills for dealing with internal customers - Attention to detail Education And Experience: - 4-year High School Degree preferred - Working towards College Degree completion preferred Physical Demands: - While performing the duties of this job, the employee is required to talk or hear. - The employee frequently is required to stand, sit, walk, use hands and fingers to handle or feel as well as reach with hands and arms. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. - This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. Other Information (we will parse): - Full time position 40-hour work week (Monday – Friday only) - Health, dental and supplementary insurance not available - 401K enrollment with company match not available - Hourly Non-Exempt Status We also have "he physical demands herein are representative..." which we will remove as legal boilerplate. Now we need to map to sections. About

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