Account Management Associate

About the role

We are seeking passionate and ambitious employees who want to make a difference within our organization, our communities, our industry, and the world. As a key member of our team, you will execute all company strategies and initiatives at the Floor & Decor store level, supporting daily activities and strengthening our relationship with this key account to gain incremental business.

Responsibilities

• Introduce, demonstrate, and promote all current and new products to Floor & Decor store associates and end users, including contractor days and commercial events.
• Maximize market penetration in assigned territories, measured using the Floor & Decor Penetration Metric (improved sales of setting materials per square foot compared to square foot sales of tile and stone).
• Evaluate competitive situations, coordinate intelligence gathering, and implement appropriate tactics as required.
• Submit a quarterly report summarizing LATICRETE performance, Retail Ambassador experiences, findings, insights, successes, and failures.
• Educate Floor & Decor store-level staff (including Flooring Specialists, Contractor Sales, and Commercial staff) and encourage them to promote Laticrete products in-store and in the field.
• Assist Technical Services with claim inspections and gathering necessary information as needed.
• Assist Floor & Decor PSA associates in maintaining Plan-O-Gram integrity at the store level.
• Assist Floor & Decor PSA associates in maintaining necessary POP material in the stores.
• Perform other directly related duties and assume accountabilities as delegated, including mutually agreed-upon objectives.

Requirements

• Prior experience working in a home center environment.
• Ability to deliver presentations to large groups.
• Valid driver’s license, current automobile insurance, and a good driving record.
• Physical strength to lift and carry 50 pounds.
• High level of self-motivation and strong organizational skills.
• Creative thinking and strong written communication skills.
• Basic computer skills with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
• Spanish language proficiency (written and verbal) highly preferred.
• Team cooperation: maintain a positive, cooperative attitude with all employees of LATICRETE and all customers.

Qualifications

• High School diploma required.
• Four-year college degree preferred.

Travel

80%+, some of which may be on short notice.

Benefits

• Medical, dental, and vision insurance.
• 401k retirement plan.
• Tuition reimbursement.
• 13 paid holidays in addition to paid vacation and sick time.
• Flexible spending accounts.
• Life Insurance, AD&D, and Supplemental Insurance.