Account Integration Specialist

What You'll Do

• Leading and coordinating key activities within strategic account integration projects.
• Building strong partnerships with internal stakeholders to ensure successful project execution.
• Collaborating closely with Transition Managers and cross-functional teams throughout each implementation.
• Leveraging your expertise in fastener products, materials, and industry best practices to support customer requirements.
• Working with Engineering, Purchasing, Sourcing, Quality, Item Master, and other teams to develop effective product solutions.
• Managing project documentation and ensuring all activities are accurately maintained within the Product Workflow (PWF) system.
• Monitoring project milestones, task completion, and overall progress to keep projects on schedule.
• Providing timely project updates and communicating status to stakeholders.
• Auditing product workflow activities and coordinating updates throughout the transition process.
• Training team members on Product Workflow (PWF) processes and best practices.
• Troubleshooting workflow issues, resolving operational challenges, and escalating concerns when appropriate.
• Reviewing workflow stages to ensure action items are completed by project owners.
• Comparing customer drawings and product specifications to physical samples using calipers, gauges, and other quality measurement equipment to validate requirements.
• Supporting continuous improvement initiatives and other duties as assigned.

What We're Looking For

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field, or equivalent experience.
• Four or more years of experience in quality, product identification, sourcing, purchasing, or fastener distribution.
• Strong knowledge of fastener products, materials, applications, and manufacturing processes.
• Experience reading and interpreting customer drawings and technical specifications.
• Proficiency using calipers, gauges, and other quality inspection equipment.
• Experience with Microsoft Office, Microsoft Teams, and Smartsheet.
• Strong knowledge of Infor CSD ERP and Product Workflow (PWF), including ENZPR and ENZQT functions.
• Excellent project management, organizational, and time management skills.
• Strong communication and relationship-building abilities.
• Able to manage multiple priorities while maintaining exceptional attention to detail.
• A customer-focused mindset with a passion for collaboration and continuous improvement.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field, or equivalent experience.
• Four or more years of experience in quality, product identification, sourcing, purchasing, or fastener distribution.
• Strong knowledge of fastener products, materials, applications, and manufacturing processes.
• Experience reading and interpreting customer drawings and technical specifications.
• Proficiency using calipers, gauges, and other quality inspection equipment.
• Experience with Microsoft Office, Microsoft Teams, and Smartsheet.
• Strong knowledge of Infor CSD ERP and Product Workflow (PWF), including ENZPR and ENZQT functions.
• Excellent project management, organizational, and time management skills.
• Strong communication and relationship-building abilities.
• Able to manage multiple priorities while maintaining exceptional attention to detail.
• A customer-focused mindset with a passion for collaboration and continuous improvement.

Why Join Endries?

• You'll be part of a collaborative team that delivers innovative supply chain solutions to customers around the world.
• Your expertise will directly contribute to successful customer implementations, product quality, and operational excellence.
• In this role, you'll have the opportunity to lead high-impact customer integration projects.
• You'll work alongside experienced professionals across Engineering, Supply Chain, Quality, and Operations.
• You'll expand your expertise in project management, product workflow, and strategic account support.
• You'll help shape process improvements that drive long-term customer success.

About the Role

• Support the successful onboarding and transition of strategic customer accounts.
• Lead critical project activities, coordinate cross-functional teams, and ensure product workflows move efficiently from planning through implementation.
• Ideal for someone with a strong background in fastener distribution, sourcing, purchasing, or quality who enjoys solving complex challenges, collaborating across departments, and delivering exceptional customer experiences.