Account Growth Manager

About Our Client:The organization operates in the higher education software industry, providing software solutions, services, managed services, and third-party partner products to educational institutions. It addresses challenges related to software adoption, client retention, and the implementation of complex software projects such as application acquisitions, upgrades, single sign-on (SSO) implementations, and cloud system migrations. The company serves a territory including the Western United States and some international clients. About the Opportunity:The ACCOUNT GROWTH MANAGER is responsible for driving sales and client retention by increasing satisfaction and product adoption within existing clients. This role ensures the successful delivery of software projects by coordinating milestones, managing budgets, and facilitating communication between teams and clients. The position contributes by sustaining and growing revenue streams, strengthening client relationships, and overseeing complex software implementations. Responsibilities:Execute sales strategies to achieve revenue goalsPrepare quarterly growth and retention reportsCollaborate with product development and quality teams on customer sales and satisfactionDevelop leads and build pipeline for prospective clientsDesign grassroots marketing campaigns for product promotionBuild executive relationships across IT and non-IT unitsPlan and coordinate sales activities including presentations and demonstrationsMaintain high client satisfaction throughout and after salesManage complex sales situations and large projectsPrepare and negotiate proposals and contractsOversee large-scale software implementation projects from contract to post go-liveDevelop detailed project plans with resource allocation and milestonesNegotiate project timelines with customersSchedule and prioritize tasks with internal teamsRespond promptly to customer questions and requestsEngage in continuous learning about higher education business practicesCommunicate clearly with teams and clientsUnderstand client requirements and business processesShare knowledge and leverage AI tools to enhance decision-making responsiblyPerform other duties as assigned Requirements:Bachelor’s degree or equivalent experienceMinimum 3 years sales experience; higher education sales preferredAt least 1 year project management experienceAbility to work independently and in teamsStrong organizational and communication skillsComfortable with evolving technologyAbility to translate technical concepts for end usersStrong problem-solving and troubleshooting capabilitiesProficient in Microsoft Office and desktop applicationsPassion for customer service Pay Range and Compensation Package:Base pay range is $53,000 to $64,000 per year, varying by knowledge, location, skills, and experienceEligible for a competitive incentive plan and a full range of benefits Benefits & Perks:Medical insuranceLife insuranceDental insuranceVision insurancePaid time offPaid parental leavePaid holidaysShort term disabilityLong term disability401(k)Educational assistance Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.