Account Executive- Western Kansas - Located in Topeka, KS

About the role

Located in Topeka, KS (remote Kansas, must reside in Western Kansas, up to 60% travel). The Account Executive–Western Kansas serves as a liaison to existing hospital and EMS partners, ensuring positive client relations, high customer service standards, maximizing services at each facility, and identifying new business opportunities. The role may include managing large accounts and supervising other Account Representatives where applicable. Our mission of providing care to the world at a moment's notice is at the heart of everything we do. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services worldwide. Application deadline: October 21, 2026.

Responsibilities

• Initiate and maintain routine contacts (visits, phone calls, mailings) with existing Hospital and EMS partners to ensure smooth working relationships (field-based marketing).
• Build solid relationships with facility personnel to promote services and assist in identification of new business opportunities.
• Work with Operations, Business Development, and Communication Center(s) to develop and implement Service Promise Plans.
• Gather information regarding competition and maintain thorough understanding of competitors in assigned Operating Area.
• Work with Business Development to develop effective communication and marketing material (internal and external).
• Demonstrate a professional approach to creating value and gaining confidence in Lifeguard services from customers.
• Assist operations in developing systems that encourage feedback from crews regarding barriers in service and service incidents.
• Work with Business Development to create and implement an aggressive Operational Growth & Customer Retention (OGCR) plan.
• Respond to, document, and ensure follow‑up to all service inquiries from internal and external customers in a timely and thorough manner.
• Participate in new employee orientation regarding the importance and goals of Lifeguard’s Customer Service Policies/Procedures.
• Provide weekly updates on customer interactions.
• Adhere to all company policies and procedures.
• Adhere to and comply with information systems security policies; attend training when offered and report problems.

Qualifications

Experience in Marketing, Business, Business Development, or a related field preferred. Valid state driver's license required. Must reside in Western Kansas.

Pay

Annual compensation: $75,000‑$85,000.