Account Executive - West Virginia

About the Role

As an Outside Account Executive for West Virginia, you will be accountable for selling, promoting, and delivering a portfolio of products and services to accounts in targeted assigned market segments, contributing to CCS Medical sales and profit goals.

Responsibilities

• Maintains and grows business within an assigned territory by developing an effective planning process (a business plan) and maintaining complete records of all high-volume accounts, including focused self-test markets and top healthcare providers.
• Meets or exceeds customer expectations by sustaining regular contact and building superior relationships with key healthcare decision-makers and influencers.
• Promotes customer brand loyalty by participating in or joining regional or local professional organizations that serve healthcare providers and consumers.
• Demonstrates competency in the company’s products and services by managing the entire sales process, presenting (oral and written) all aspects of the company’s products, and maintaining working knowledge of existing marketing programs.
• Builds CCS Medical’s image as a leader in providing medical supplies by engaging in promotional activities and attending conventions, meetings, and symposiums as assigned.
• Practices expense control by keeping within a defined budget and managing given resources.
• Competently communicates daily using all available mediums (phone, mail, email) to report data on industry, territory, market trends, promotions, and competitive activity.
• Primary sales focus involves gaining the recommendation of medical providers (e.g., physicians, nurses, third-party payer personnel); secondary emphasis is ensuring patient or consumer access to products or services through CCS Medical; a third responsibility is working closely with manufacturer sales reps to develop key targets and build the customer base.
• Maintains and inputs sales territory records, completes sales data, and provides promotional information.
• Maintains a high degree of confidentiality due to access to sensitive information.
• Maintains regular, predictable, consistent attendance and is flexible to meet departmental needs.
• Follows all Medicare, Medicaid, HIPAA, and private insurance regulations and requirements.
• Abides by all regulations, policies, procedures, and standards.

Desired Outcomes

• Meets all productivity requirements.
• Maintains positive internal and external customer service relationships.
• Plans and organizes work effectively for team assignments and ensures completion.
• Demonstrates team behavior and promotes a team-oriented environment.
• Actively participates in Continuous Quality Improvement.
• Always represents the organization professionally.

Requirements

• Bachelor’s Degree (BA) from a four-year college or university preferred, and three years of sales experience or the equivalent combination of education and/or experience.
• Two or more years of outside sales experience is preferred.
• Uses appropriate interpersonal style and communications methods with prospective clients to gain acceptance of products, services, and ideas.
• Identifies opportunities and takes action to build and maintain strategic relationships between one’s area and other teams, departments, customers, or organizations to achieve business goals.
• Ensures the customer’s perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers’ and the organization’s needs.
• Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.
• Interacts with others in a way that gives them confidence in one’s intentions and those of the organization through open communication, integrity, and support.
• Takes prompt action to accomplish objectives; goes beyond what is required; is proactive.
• Values certainty—the lives of the individuals we serve depend on our ability to execute, and we commit to doing this every day.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on trust and transparency.
• Delivers on commitments.
• Demonstrates compassion—understands the burdens of patients and their loved ones and channels this into a relentless pursuit of customer satisfaction.
• Ensures the patient is the driving force behind business decisions, implementing service practices that meet the needs of both the patient and the organization.
• Treats others the way you want to be treated.
• Encourages innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals.
• Speaks the truth.

Benefits

• Annually uncapped commission.
• Medical, dental, and vision insurance.
• Life insurance.
• 401K with company match.
• Paid holidays and PTO.
• Competitive salary.
• Bonus/incentive opportunities.
• Ongoing training and professional development.

About CCS

CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions—is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.

By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier—we're a partner in transforming chronic care delivery.