Account Executive (VP Level)
About the role
The Account Executive will be responsible for developing and growing a portfolio of accounts across the assigned channel and company. They will need to have deep, established relationships and extensive experience working directly with clients across all facets of research. They should have an in-depth understanding of SAGO products and services and how to customize these products for different customer business segments through a deep understanding of customer needs and requirements. They will manage an existing portfolio of clients with revenues in excess of $5MM+ and maintain profitability expectations. They will identify and build strong relationships with influencers/decision makers within end client organizations to develop new business.
Responsibilities
- Develop and grow a portfolio of accounts across the assigned channel and company
- Manage an existing portfolio of clients with revenues in excess of $5MM+
- Identify and build strong relationships with influencers/decision makers within end client organizations to develop new business
- Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations
- Utilize knowledge of accounts and existing data to analyze and forecast account performance
- Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics
- Identify new sales opportunities and drive revenue by acquiring new clients, expanding into new departments within existing accounts and/or reviving lapsed customers
- Develop insightful proposals and deliver strategic sales communications; consult with clients on sample design and business issues
- Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding and ensuring proper and timely delivery of bid to client
- Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives
- Provide client feedback and industry input to improve current products and innovative client tools/products
- Deliver results that produce high levels of client satisfaction and loyalty
Requirements
- 5+ years working as an Account Executive
- Strong interpersonal and communication skills to engage with clients and internal teams
- Ability to identify customer needs and recommend appropriate solutions
- Excellent negotiation and persuasion skills
- Strategic thinking and problem-solving abilities
- Proficient in analyzing sales data and market trends
Qualifications
- Bachelor's degree or equivalent experience required
- Must bring a mature level of industry knowledge and expertise with a strong knowledge of qualitative and quantitative data collection methodologies
Skills
- Strong knowledge of Microsoft Office