Account Executive, Upsell

About the role

Nooks is looking for an Account Executive (AE) focused on upselling our Sales Engagement Platform (SEP). This role is part of a small team selling the latest evolution of our product. Reporting to the Director of Sales, this is a strategic hire responsible for expanding our SEP footprint within existing customers, working in close partnership with Customer Success to identify expansion opportunities, drive adoption, and ensure long-term customer value.

What You’ll Do

• Own expansion and upsell revenue for our Sales Engagement Platform within an existing customer base
• Partner directly with Sales and Customer Success Leadership to design, test, and document the SEP expansion playbook
• Run discovery focused on expansion opportunities, mapping SEP capabilities to customer needs and desired business outcomes
• Track learnings from wins and losses to continuously refine messaging, ICP, and expansion motion

Who You Are

• Strong track record of landing revenue within net new accounts
• Deep understanding of Sales and SDR team workflows, buyer personas, and how SEP tools drive productivity and business outcomes
• Experience operating in early-stage or high-growth environments with limited process and high ownership
• Ability to handle extreme ambiguity, prioritize effectively, and build structure where none exists
• Strong executive presence and comfort selling to sales leaders (VP Sales, CRO, RevOps leaders)
• Prior experience as a BDR/SDR and an AE in technology

Nice to have

• Experience being a first or early seller for a new product, motion, or business line
• Background in helping define pricing, packaging, or GTM strategy for expansions
• Experience working closely with Product teams to translate customer feedback into roadmap input

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.