Account Executive, Ticket Sales - Nicholls Athletics

Key Responsibilities

• Develop and execute comprehensive sales strategies to achieve revenue targets for single-game, group, and season tickets.
• Lead sales generation in prospecting, negotiating, and closing ticket sales deals.
• Analyze market trends and customer behavior to identify opportunities for revenue growth.

Ticket Marketing Initiatives

• Create and implement paid marketing campaigns to promote ticket theme nights, flash sales, and themed discount ticket plans.
• Collaborate with the marketing team to develop targeted messaging and creative assets for ticket promotions.
• Utilize digital marketing channels, social media platforms, and email campaigns to reach and engage fans.

Ticket Operations Management

• Oversee all aspects of ticket operations, including inventory management, pricing strategies, and distribution channels.
• Implement efficient ticketing processes to streamline operations and enhance customer experience.
• Ensure compliance with NCAA regulations and industry standards related to ticketing.

Client Hospitality

• Cultivate and maintain relationships with corporate partners, season ticket holders, and VIP clients.
• Develop customized hospitality experiences to enhance client satisfaction and loyalty.
• Cook up and coordinate pre-game events, VIP receptions, and other hospitality initiatives to elevate the fan experience.

Fulfillment And Customer Service

• Supervise ticket sales and customer service staff to ensure excellence in customer experience.
• Oversee ticket fulfillment operations, including printing, mailing, and digital delivery.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.

Qualifications

• Bachelor's degree in Sports Management, Business Administration, Marketing, or related field.
• Strong negotiation skills and ability to close complex deals with multiple stakeholders.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Passion for sports and a deep understanding of the collegiate athletics landscape are a plus.