Account Executive - Stanford [ONSITE]

About Elevate

Elevate is a full-service consulting firm specializing in brand consulting, sales strategy, data-driven insights, and talent optimization. Founded in 2018, Elevate supports some of the world's most ambitious businesses in the convergence of media, entertainment, and consumer brands, particularly in the realm of collegiate athletics.

Role Overview

This Account Executive role operates at Stanford Athletics, tasked with driving ticket sales revenue through new business sales and account retention. The position involves selling season ticket plans, multi-game packages, and group tickets for athletics programs, generating leads, and providing customer service.

Responsibilities

• Sell season ticket plans, multi-game packages, and group tickets for athletics programs.
• Achieve a minimum number of predetermined touchpoints each day from lead lists provided.
• Generate own leads through referrals, networking, and social selling.
• Possess the ability to deliver virtual presentations and execute in-person meetings.
• Effectively upsell incoming sales calls for opportunities to sell season ticket plans.
• Meet or exceed assigned ticket sales and/or retention goals.
• Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions.
• Work events as assigned to support ticket sales efforts and promotional initiatives.
• Be attentive and respond to all season ticket holder and customer requests, concerns, and inquiries.
• Effectively qualify and service incoming calls and/or in-person meetings to customer satisfaction.
• Identify opportunities for up-sells, add-ons, and referral business from clients to maximize revenue.
• Participate in the planning and implementation of existing season ticket holder and general fan events.
• Provide knowledge and assist members with managing their accounts online through Account Manager.
• Assist in game day duties, including but not limited to, hosting member events and servicing ticket holder needs.
• Any other duties assigned by Management.

Qualifications

• Bachelor’s degree, or equivalent experience required.
• Minimum 1-2 years of sales experience, preferred within ticketing.
• Familiarity with CRM systems & processes.
• Proficient in Microsoft Office applications.

Working Conditions

• Primarily works in an office environment, with occasional attendance at athletic events and/or department events.
• Requires the ability to lift up to 20 pounds.
• May require a limited amount of travel on rare occasions.

Position and Benefit Details

• Anticipated Salary: $45,000 + Commission Eligible
• Full Time, Non-Exempt
• Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
• 401k Employer Match after meeting eligibility requirements
• 13 Paid Holidays
• Unlimited PTO