Account Executive, SMB

About the role

In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.

Success Profile

• Results-Driven
• Goal-Oriented
• Communicator
• Good Listener
• Self-Starter
• Adaptable

Responsibilities

Job Summary
Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Core Responsibilities
- Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
- Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.
- Prepares sales and activity reports as required.
- Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
- Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Resilience
• Critical Thinking Problem Solving
• Communication
• Professional Integrity

Pay

Salary:
Base Pay: $45,000.00
Total Target Compensation (Base Pay plus Targeted Commission): $75,000.00

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Preferred: Bachelor's Degree
Relevant Work Experience: 0-2 Years