Account Executive, SMB

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community, and enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content at an unprecedented scale. This content achieves global reach by leveraging our extensive retail, social, and search syndication network. We make it easy for brands and retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve: Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn’t attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise: closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, Asia, and Australia. Bazaarvoice is officially recognized as a Great Place to Work in the US, Australia, India, Lithuania, France, Germany, and the UK.

About the role

Are you interested in developing your sales skills in one of the fastest-growing industries in the world? As an Account Executive at Bazaarvoice, you will be part of a team whose mission is to run a full sales cycle, including territory management, prospecting, negotiating, and closing deals. You will work with cutting-edge tools and have best-in-class market data at your disposal. We provide world-class training to take your sales career to the next level.

Responsibilities

• Building and maintaining a pipeline of business through email, phone, and LinkedIn prospecting
• Uncovering and understanding a company’s needs through in-depth discovery and positioning Bazaarvoice’s value according to those specific needs
• Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc.
• Positioning a high-ROI solution that will cost the client around $20,000 to $50,000 per year
• Confidently leading a sales cycle and collaborating internally to close business

Requirements

• At least 1 year of closing experience in a quota-carrying role
• The ability to drive urgency and be assertive in every step of your process
• Exceptional work ethic: self-motivated with an ability to learn quickly and hold yourself accountable to hitting quota
• Resilience: comfortable handling objections, rejection, and hearing “No,” shaking it off, and continuing forward
• Motivation: a high level of enthusiasm and energy that can be felt on the other end of the line
• Coachability: able to listen and take training/feedback with a positive approach and implement it back into your work
• Communication: clearly and concisely communicate, as well as effectively listen, with both clients and internal business partners

Qualifications

• Prior experience using a sales methodology
• Experience using SalesForce, Gong, Engage, PowerPoint, and/or Excel

Benefits

• Customer is key: We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset.
• Transparency & Integrity Builds Trust: We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
• Passionate Pursuit of Performance: Our energy is contagious because we hire for passion, drive, and curiosity. We love what we do and are laser-focused on our mission.
• Innovation over Imitation: We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage.
• Stronger Together: We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community.

Want to see our culture in action? Explore our global LinkedIn Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.

Pay

Bazaarvoice expects the OTE (on-target earnings) for this position to be in the range listed above, based on the company’s good-faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level.