Account Executive, Service
for headings, - for lists,
for prose.
We need to parse the posting.
Key info:
- Company: Harper, AI-native commercial insurance in SF.
- Role description: Turn gap between what a customer bought and what they now need into recommendation and closed change. etc.
- Responsibilities: list of what you own: pick up account after sale, read source docs, compare bound policy, certificate request, contract insurance requirements line by line, name gap, identify exactly what requirement asks for that current coverage does not provide, build coverage plan, decide with placement and insurance experts how to close gap credibly, lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language, close the change, ask for business, collect required decision and completion items, keep ownership through bind, protect accuracy, work within license and authority, never let certificate or promise overstate what policy covers, record outcome, capture what customer needed, why gap appeared, whether they bought, waited, or left.
- Service outcomes: accounts that come back with certificate request or new requirement have verified comparison against bound policy and a next customer action; recommendations make current coverage, requirement, gap, option, deadline clear; bound changes move forward with accepted option and completion steps recorded; accounts that do not buy preserve customer's stated reason or honest unknown; mid-term conversion, retention, booked revenue improve without selling coverage requirement does not call for.
- Who Thrives Here: worked in commercial insurance brokerage or account management and can read a policy, certificate, contract's insurance requirements; can tell a customer who thought they were covered that their requirement asks for more, and keep their trust; treat an existing customer's request as start of commercial conversation; use policy, certificate, contract instead of relying on one status; can earn and maintain required commercial insurance licenses; based in New York or San Francisco, or ready to relocate.
- Who Should Not Apply: want highest quota and most variable pay on sales team; treat certificate request as service ticket; would rather issue a certificate than tell a customer coverage falls short; avoid direct closing conversations; need remote or hybrid default.
- Compensation & Logistics: Salary: $150,000 to $200,000 OTE, with mix weighted toward base relative to New Business and Renewals. Top performers earn more. Equity: Yes. Location: On-site, New York, Atlanta, or San Francisco. Based here or willing to relocate. Schedule: Monday to Friday, roughly 8 a.m. to 7 p.m. or 8 p.m., in-office 5 days a week. Licensing: Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing.
- Benefits: Harper offers health, dental, and vision insurance. Office-specific benefits are set by working location.
- Application instructions: send resume and short post-sale case... but we must remove application instructions per instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should not include the "To apply" part.
- Also there is a line: "Compensation Range: $130K - $200K" at end; we need to preserve substantive info. Already have salary range; maybe include both? The posting includes both Salary: $150,000 to $200,000 OTE and Compensation Range: $130K - $200K. We should preserve all substantive info, not invent or summarize away detail. So we can include both ranges. Might combine? Better to list both as separate statements.
- Also note "Equity: Yes." Should be included under Benefits or Compensation? Could be its own bullet under Compensation maybe.
- "Location: On-site, New York, Atlanta, or San Francisco. Based here or willing to relocate." That's location info; could be part of Benefits? Not exactly. Could be a separate section? The allowed headings are limited: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Location could go under Benefits? Not really. Could be under About the role? Might be okay to include location in About the role paragraph. Or we could add a separate section not in list? The instruction says: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings only; but we could also include other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, but we should likely stick to those. However location is important; we could embed location in About the role paragraph.
- Also "Licensing: Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing." Could be under Requirements or Qualifications.
- "Who Thrives Here" and "Who Should Not Apply" could be part of Requirements/Qualifications/Skills.
We need to decide sections.
Probably sections:
- About the role: description of role, mission, what you own.
- Responsibilities: bullet list of duties.
- Requirements: maybe "Experience" etc. Could combine "Who Thrives Here" as requirements.
- Qualifications: maybe licensing, location, ability to get license.
- Skills: maybe reading policies, communication, etc.
- Benefits: health, dental, vision, office-specific benefits, equity.
- Pay: salary ranges, OTE, equity mention.
- Schedule: Monday-Friday, hours, in-office 5 days.
We must not create sections with filler. Ensure each has real content.
Let's craft.
About the role: paragraph summarizing role: turning gap into recommendation, owning post-sale service, etc.
Responsibilities: bullet list of what you own: pick up account after sale, read source docs, compare bound policy, certificate request, contract insurance requirements line by line, name gap, identify exactly what requirement asks for that current coverage does not provide, build coverage plan, decide with placement and insurance experts how to close gap credibly, lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language, close the change, ask for business, collect required decision and completion items, keep ownership through bind, protect accuracy, work within license and authority, never let certificate or promise overstate what policy covers, record outcome, capture what customer needed, why gap appeared, whether they bought, waited, or left.
We could also include service outcomes bullet maybe but could be part of responsibilities.
Requirements: maybe "Experience in commercial insurance brokerage or account management; ability to read policies, certificates, contract insurance requirements; based in New York, Atlanta, or San Francisco or willing to relocate; able to obtain commercial insurance producer license within 30 days; ..."
Qualifications: maybe "Commercial insurance producer license (or ability to obtain); strong analytical skills; customer-facing communication; ..."
Skills: maybe "Policy analysis, gap identification, negotiation, closing, documentation, ..."
But we need to avoid duplication. Let's think.
Better: Use Requirements for experience and location; Qualifications for licensing and ability to get license; Skills for specific abilities like reading documents, communication, analytical.
But we must ensure each section has real content.
Let's extract specifics:
Experience: "You have worked in commercial insurance brokerage or account management and can read a policy, a certificate of insurance, and a contract's insurance requirements."
Location: "You are based in New York or San Francisco, or ready to relocate." Also location list includes Atlanta.
Licensing: "You can earn and maintain the required commercial insurance licenses." Also "Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing."
Skills: "You can tell a customer who thought they were covered that their requirement asks for more, and keep their trust." "You treat an existing customer's request as the start of a commercial conversation." "You use the policy, the certificate, and the contract instead of relying on one status."
Also maybe "You can lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language." That's more responsibility.
But we can allocate.
Let's craft sections:
About the role: paragraph.
Responsibilities: bullet list (maybe 8-10 items).
Requirements: bullet list (experience, location).
Qualifications: bullet list (licensing, ability to obtain license).
Skills: bullet list (reading policies, communication, analytical, closing).
Benefits: bullet list (health, dental, vision insurance; office-specific benefits; equity).
Pay: paragraph with salary ranges, OTE, equity mention, top performers earn more.
Schedule: paragraph with Monday-Friday, 8am-7pm or 8pm, in-office 5 days.
We must not include duplicated lines. Ensure we don't repeat same info across sections unnecessarily but it's okay if needed.
Now produce HTML.
We'll wrap each section in heading then content.
For lists: - ...
.
For prose:
...
.
Let's craft.
About the role:
At Harper, an AI‑native commercial insurance company, you own the post‑sale moment when a customer returns with a certificate of insurance request or contract requirements that differ from the coverage originally bound. Your job is to read the bound policy, the new request, and the contract, identify the gap, build a credible coverage plan, lead the customer conversation, and close the change — turning a service ticket into a second commercial conversation that drives mid‑term conversion, retention, and booked revenue.
That seems good.
Responsibilities: bullet list.
Let's list:
- Pick up the account after the sale and take ownership of any certificate of insurance request or new contract requirement.
- Read the source documents: bound policy, certificate request, and contract insurance requirements.
- Compare the documents line‑by‑line to name the gap and identify exactly what the requirement asks for that the current coverage does not provide.
- Build a coverage plan by working with placement and insurance experts to close the gap credibly.
- Lead the customer conversation: explain the requirement, current coverage, options, price, and deadline in plain language.
- Close the change: ask for the business, collect the required decision and completion items, and maintain ownership through bind.
- Protect accuracy: work within your license and authority, never let a certificate or promise overstate what the policy covers.
- Record the outcome: capture what the customer needed, why the gap appeared, and whether they bought, waited, or left.
That covers.
Requirements: bullet list.
- Proven experience in commercial insurance brokerage or account management.
- Ability to read and interpret a policy, a certificate of insurance, and a contract’s insurance requirements.
- Based in New York, Atlanta, or San Francisco, or willing to relocate to an on‑site office.
Qualifications: bullet list.
- Must obtain a commercial insurance producer license within approximately 30 days of start date (Harper covers training and licensing fees).
- Ability to earn and maintain the required commercial insurance licenses.
Skills: bullet list.
- Skill in translating complex insurance language into clear, customer‑facing explanations.
- Talent for treating an existing customer’s request as the start of a commercial conversation and earning trust while discussing coverage gaps.
- Proficiency in using the bound policy, certificate, and contract together rather than relying on a single source.
- Strong analytical and negotiation skills to build credible coverage plans and close changes.
- Effective communication and closing ability to explain options, price, and deadlines and secure customer commitment.
Benefits: bullet list.
- Health, dental, and vision insurance.
- Office‑specific benefits set by working location.
- Equity participation.
Pay: paragraph.
- Salary range: $150,000 to $200,
for prose. We need to parse the posting. Key info: - Company: Harper, AI-native commercial insurance in SF. - Role description: Turn gap between what a customer bought and what they now need into recommendation and closed change. etc. - Responsibilities: list of what you own: pick up account after sale, read source docs, compare bound policy, certificate request, contract insurance requirements line by line, name gap, identify exactly what requirement asks for that current coverage does not provide, build coverage plan, decide with placement and insurance experts how to close gap credibly, lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language, close the change, ask for business, collect required decision and completion items, keep ownership through bind, protect accuracy, work within license and authority, never let certificate or promise overstate what policy covers, record outcome, capture what customer needed, why gap appeared, whether they bought, waited, or left. - Service outcomes: accounts that come back with certificate request or new requirement have verified comparison against bound policy and a next customer action; recommendations make current coverage, requirement, gap, option, deadline clear; bound changes move forward with accepted option and completion steps recorded; accounts that do not buy preserve customer's stated reason or honest unknown; mid-term conversion, retention, booked revenue improve without selling coverage requirement does not call for. - Who Thrives Here: worked in commercial insurance brokerage or account management and can read a policy, certificate, contract's insurance requirements; can tell a customer who thought they were covered that their requirement asks for more, and keep their trust; treat an existing customer's request as start of commercial conversation; use policy, certificate, contract instead of relying on one status; can earn and maintain required commercial insurance licenses; based in New York or San Francisco, or ready to relocate. - Who Should Not Apply: want highest quota and most variable pay on sales team; treat certificate request as service ticket; would rather issue a certificate than tell a customer coverage falls short; avoid direct closing conversations; need remote or hybrid default. - Compensation & Logistics: Salary: $150,000 to $200,000 OTE, with mix weighted toward base relative to New Business and Renewals. Top performers earn more. Equity: Yes. Location: On-site, New York, Atlanta, or San Francisco. Based here or willing to relocate. Schedule: Monday to Friday, roughly 8 a.m. to 7 p.m. or 8 p.m., in-office 5 days a week. Licensing: Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing. - Benefits: Harper offers health, dental, and vision insurance. Office-specific benefits are set by working location. - Application instructions: send resume and short post-sale case... but we must remove application instructions per instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should not include the "To apply" part. - Also there is a line: "Compensation Range: $130K - $200K" at end; we need to preserve substantive info. Already have salary range; maybe include both? The posting includes both Salary: $150,000 to $200,000 OTE and Compensation Range: $130K - $200K. We should preserve all substantive info, not invent or summarize away detail. So we can include both ranges. Might combine? Better to list both as separate statements. - Also note "Equity: Yes." Should be included under Benefits or Compensation? Could be its own bullet under Compensation maybe. - "Location: On-site, New York, Atlanta, or San Francisco. Based here or willing to relocate." That's location info; could be part of Benefits? Not exactly. Could be a separate section? The allowed headings are limited: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Location could go under Benefits? Not really. Could be under About the role? Might be okay to include location in About the role paragraph. Or we could add a separate section not in list? The instruction says: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings only; but we could also include other headings? It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, but we should likely stick to those. However location is important; we could embed location in About the role paragraph.
- Also "Licensing: Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing." Could be under Requirements or Qualifications.
- "Who Thrives Here" and "Who Should Not Apply" could be part of Requirements/Qualifications/Skills.
We need to decide sections.
Probably sections:
- About the role: description of role, mission, what you own.
- Responsibilities: bullet list of duties.
- Requirements: maybe "Experience" etc. Could combine "Who Thrives Here" as requirements.
- Qualifications: maybe licensing, location, ability to get license.
- Skills: maybe reading policies, communication, etc.
- Benefits: health, dental, vision, office-specific benefits, equity.
- Pay: salary ranges, OTE, equity mention.
- Schedule: Monday-Friday, hours, in-office 5 days.
We must not create sections with filler. Ensure each has real content.
Let's craft.
About the role: paragraph summarizing role: turning gap into recommendation, owning post-sale service, etc.
Responsibilities: bullet list of what you own: pick up account after sale, read source docs, compare bound policy, certificate request, contract insurance requirements line by line, name gap, identify exactly what requirement asks for that current coverage does not provide, build coverage plan, decide with placement and insurance experts how to close gap credibly, lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language, close the change, ask for business, collect required decision and completion items, keep ownership through bind, protect accuracy, work within license and authority, never let certificate or promise overstate what policy covers, record outcome, capture what customer needed, why gap appeared, whether they bought, waited, or left.
We could also include service outcomes bullet maybe but could be part of responsibilities.
Requirements: maybe "Experience in commercial insurance brokerage or account management; ability to read policies, certificates, contract insurance requirements; based in New York, Atlanta, or San Francisco or willing to relocate; able to obtain commercial insurance producer license within 30 days; ..."
Qualifications: maybe "Commercial insurance producer license (or ability to obtain); strong analytical skills; customer-facing communication; ..."
Skills: maybe "Policy analysis, gap identification, negotiation, closing, documentation, ..."
But we need to avoid duplication. Let's think.
Better: Use Requirements for experience and location; Qualifications for licensing and ability to get license; Skills for specific abilities like reading documents, communication, analytical.
But we must ensure each section has real content.
Let's extract specifics:
Experience: "You have worked in commercial insurance brokerage or account management and can read a policy, a certificate of insurance, and a contract's insurance requirements."
Location: "You are based in New York or San Francisco, or ready to relocate." Also location list includes Atlanta.
Licensing: "You can earn and maintain the required commercial insurance licenses." Also "Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing."
Skills: "You can tell a customer who thought they were covered that their requirement asks for more, and keep their trust." "You treat an existing customer's request as the start of a commercial conversation." "You use the policy, the certificate, and the contract instead of relying on one status."
Also maybe "You can lead customer conversation, explain requirement, current coverage, options, price, deadline in plain language." That's more responsibility.
But we can allocate.
Let's craft sections:
About the role: paragraph.
Responsibilities: bullet list (maybe 8-10 items).
Requirements: bullet list (experience, location).
Qualifications: bullet list (licensing, ability to obtain license).
Skills: bullet list (reading policies, communication, analytical, closing).
Benefits: bullet list (health, dental, vision insurance; office-specific benefits; equity).
Pay: paragraph with salary ranges, OTE, equity mention, top performers earn more.
Schedule: paragraph with Monday-Friday, 8am-7pm or 8pm, in-office 5 days.
We must not include duplicated lines. Ensure we don't repeat same info across sections unnecessarily but it's okay if needed.
Now produce HTML.
We'll wrap each section in heading then content.
For lists: - ...
.
For prose:
heading then content.
For lists: - ...
.
For prose:
...
. Let's craft. About the role:At Harper, an AI‑native commercial insurance company, you own the post‑sale moment when a customer returns with a certificate of insurance request or contract requirements that differ from the coverage originally bound. Your job is to read the bound policy, the new request, and the contract, identify the gap, build a credible coverage plan, lead the customer conversation, and close the change — turning a service ticket into a second commercial conversation that drives mid‑term conversion, retention, and booked revenue.
That seems good. Responsibilities: bullet list. Let's list: - Pick up the account after the sale and take ownership of any certificate of insurance request or new contract requirement. - Read the source documents: bound policy, certificate request, and contract insurance requirements. - Compare the documents line‑by‑line to name the gap and identify exactly what the requirement asks for that the current coverage does not provide. - Build a coverage plan by working with placement and insurance experts to close the gap credibly. - Lead the customer conversation: explain the requirement, current coverage, options, price, and deadline in plain language. - Close the change: ask for the business, collect the required decision and completion items, and maintain ownership through bind. - Protect accuracy: work within your license and authority, never let a certificate or promise overstate what the policy covers. - Record the outcome: capture what the customer needed, why the gap appeared, and whether they bought, waited, or left. That covers. Requirements: bullet list. - Proven experience in commercial insurance brokerage or account management. - Ability to read and interpret a policy, a certificate of insurance, and a contract’s insurance requirements. - Based in New York, Atlanta, or San Francisco, or willing to relocate to an on‑site office. Qualifications: bullet list. - Must obtain a commercial insurance producer license within approximately 30 days of start date (Harper covers training and licensing fees). - Ability to earn and maintain the required commercial insurance licenses. Skills: bullet list. - Skill in translating complex insurance language into clear, customer‑facing explanations. - Talent for treating an existing customer’s request as the start of a commercial conversation and earning trust while discussing coverage gaps. - Proficiency in using the bound policy, certificate, and contract together rather than relying on a single source. - Strong analytical and negotiation skills to build credible coverage plans and close changes. - Effective communication and closing ability to explain options, price, and deadlines and secure customer commitment. Benefits: bullet list. - Health, dental, and vision insurance. - Office‑specific benefits set by working location. - Equity participation. Pay: paragraph. - Salary range: $150,000 to $200,