Account Executive, Retail

Key Areas of Responsibility

• Achieving assigned objectives for orders and revenue through solution expansion and organic growth
• Developing a strategic roadmap which aligns customer needs, issues and opportunities with industry best practices and NCR’s offerings
• Understanding the customer’s business objectives and ensuring NCR is viewed as a strategic partner to help meet these goals
• Creating and owning relationships across marketing, operations, vendor management & IT to ensure the full breadth of NCR’s portfolio is leveraged to solve business issues
• Formulating account plans with measurable time-bound goals and objectives
• Managing the sales process by identifying opportunities, managing the funnel & forecast, handling contract negotiations and driving the deployment of solutions
• Coinciding engagements and leveraging all NCR resources
• Ensuring ongoing customer satisfaction during pre-sales and post-sales engagements
• Communicating effectively and driving cross-functional teams to ensure customer success

Qualifications

Experience creating highly complex software, hardware, and consulting solutions for large accounts

A history of success developing an opportunity funnel, influencing decisions, and selling across multiple offices

Strategic thinking and problem-solving skills

Excellent communication and interpersonal skills

Ability to manage multiple projects simultaneously

Strong organizational and time management skills

Passionate about delivering exceptional customer experiences

Ability to travel up to 20% of the time