Account Executive - Renewals

For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.

About The Role

• Build strong and long-lasting relationships with customers
• Own retention sales process from start to finish for your assigned portfolio of accounts using the ValueSelling methodology framework
• Regularly ensure that MikMak solutions are aligned with customer objectives and delivering business impact
• Keep Salesforce updated with status of account health, contacts and renewal/expansion opportunities and all client and agency communication
• Manage and maintain renewal pipeline for regular revenue forecasting and reporting
• Collaborate with Sales, Customer Success, Marketing and Product teams to communicate and help prioritize customer needs regarding features, service, support and collateral

25% travel

Requirements

• 3+ years of experience in a revenue-carrying role, preferably in a SaaS startup environment
• 2+ years of relevant industry experience working with CPG brands and Marketing, eCommerce and IT contact personas
• Background in Media/Shoppable Media, Where to Buy Technology, and MMM
• Experience managing a portfolio of primarily SMB & Mid-Market Accounts
• Experience negotiating and closing contracts
• Proven track record of working ahead of renewals
• Experience using Salesforce as a single-source of truth
• Experience working in a performance driven and fast-paced environment
• Excellent communication and organizational skills
• Team-oriented, strong customer focus and ability to multitask
• Eager to contribute to a growing start-up environment

At MikMak, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met.

Pay

Salary Range: $135,000 OTE (Base salary + Variable Compensation)

Benefits

• Hybrid work options for flexibility to create a work/life balance
• Paid time off for volunteering with an organization of your choice
• Charitable donation matching
• Semi-annual company-wide employee survey to shape company programs, perks, and culture

Skills

• Direct – Communicate with clarity, honesty and respect in all situations; embrace opportunities to provide solution-oriented feedback
• Determined – Committed to overcoming obstacles to achieve results; adapt to change, seek learning opportunities, and rapidly translate learning into action
• Passionate – Go above and beyond to help partners achieve their goals; challenge assumptions and are comfortable forging new paths
• Collaborative – Leave egos at the door, believing that working together produces outcomes greater than individual contributions