Account Executive, Public Safety

About the role

As a Public Safety / Public Administration Account Executive (AE) at Genetec, you will grow market share and adoption of Genetec products in Idaho, Utah, Washington, and Oregon. You’ll align our Unified Genetec Solution—covering video management, access control, and license plate recognition—with the operational goals and workflows of public safety and public administration agencies.

Responsibilities

• Existing Customers (30%)
  • Portfolio Expansion: Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage.
  • Product Adoption: Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization.
  • Customer as a Reference: Foster strong relationships that lead to customer advocacy within the public safety community.
• New Logo Customers (35%)
  • Prospecting: Proactively identify and pursue new business opportunities.
  • Aligning with the Buying Cycle: Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed.
• Partner Collaboration (15%)
  • Account Planning and Target Accounts: Work closely with end-user customers, channel partners, and your PAE to align on goals and strategies to drive demand for the platform.
  • Internal Collaboration: Align with Sales Engineers, SMEs, PAEs, and the Genetec partner team to minimize conflict and meet customer needs.
• Marketing (10%)
  • Tradeshows: Attend and contribute to events focused on Public Safety and Public Administration verticals.
  • End User Groups: Lead and support regional/national user groups to deepen customer engagement and insight.
• Administrative (10%)
  • CRM: Maintain disciplined, strategic, and timely CRM activity.
  • Training and Product Knowledge: Continuously expand product and industry expertise through Genetec resources.
  • Internal Systems and Processes: Leverage internal tools, follow internal processes, and use HR systems required for the AE role.

Requirements

• Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies.
• Established relationships within the vertical.
• Proven ability to sell to committees and navigate complex, hierarchical procurement environments.
• Strong understanding of how Genetec products align with end-user operations and workflows.
• Familiarity with vertical-specific tradeshows, associations, and publications.
• Deep knowledge of procurement processes and requirements used by public-sector end users.
• Ability to anticipate product and market needs based on vertical-specific trends.
• Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Administration.
• Exceptional time management and territory planning skills, particularly in roles requiring significant travel.

Performance Metrics

• Expansion sales with existing customers.
• New sales with new logo accounts.
• Strategic technology partnership development and engagement.
• Leads generated and converted.
• Number and quality of end-user references.
• Participation and effectiveness in user groups.
• CRM management and discipline.
• Product and industry knowledge.
• Forecasting and forecasting accuracy.

Benefits

• Attractive compensation package with 401K match.
• Training and Tuition Reimbursement Program.
• Work-life balance with a flexible working schedule.