Account Executive – POS | Payments | IT Solutions

Since 1976, DCRS Solutions has been helping restaurant, hospitality, and retail operators run their businesses more efficiently. From electronic cash registers to Windows-based point-of-sale systems to Android and iOS cloud systems, DCRS has evolved to bring the most current and purpose-built solutions to market. We retain customers by exceeding expectations with superior service and meaningful retail tools. Our offerings extend beyond POS to include 24×7 IT support, on-site professional services, merchant services (credit card processing), managed services, and network management. Headquartered in St. Louis, MO, we serve single-unit operators, multi-unit chains, and enterprise environments.

About the role

The Account Executive is responsible for prospecting, consulting, presenting product offerings, and closing new opportunities while managing the ongoing needs of existing clients. This role requires independent business decision-making to attain sales goals in a highly competitive market. The ideal candidate will have a positive attitude, confident and outgoing personality, strong communication skills, and persistence to meet quotas.

Responsibilities

• Learn DCRS product offerings, including merchant services, through self-study and training programs.
• Cold-call prospects to secure meetings.
• Conduct extensive research to identify prospects for outreach programs.
• Create compelling messaging for phone and written communication to attract prospects.
• Prospect within your assigned market, becoming a local industry expert.
• Research accounts, identify decision-makers, and assess budget and timeline.
• Engage in business conversations with prospects to understand their issues, goals, decision processes, budgets, and timelines.
• Develop relationships with clients, prospects, and industry vendors.
• Present and demonstrate DCRS offerings in a consultative manner.
• Prepare detailed quotes for opportunities.
• Follow up on leads and close new business to achieve sales goals.
• Communicate regularly with your sales manager on business development and pipeline progress.
• Use CRM (Halo) to organize and update client information.
• Become an industry expert on hospitality and competitive offerings to provide critical feedback.
• Meet or exceed sales goals.
• Take an active role within the organization.

Requirements

• Strong ambition and desire to increase earnings.
• Sense of urgency and competitive drive.
• Positive attitude and confident, outgoing personality.
• Excellent communication and customer service skills, with the ability to work with diverse personalities.
• Problem-solving mindset and persistence.
• Strong verbal, written, and presentation skills.
• Team player who manages time well and adapts to a fast-paced environment.
• College degree required.
• 1–4 years of sales experience desired.
• Experience in the restaurant, hospitality industry, or merchant services is a plus.

Benefits

• Base salary with commission and residual income opportunities.
• Car and cell allowance.
• Health benefits and Flex Spending.
• Safe Harbor 401K.
• Regular company-paid lunches.
• Quarterly teamwork awards and annual cash bonus for "Problem Solver of the Year."
• Casual dress environment with professional business attire.