Account Executive - IT Solutions

About the role

As an outbound technology evangelist at SymQuest, you are the customer-facing driver of growth within a defined territory. You construct and execute your own sales plan, gain mindshare from net new prospects, and manage a group of contracted clients—focusing on retention, satisfaction, and profitability.

Responsibilities

• Manage a group of contracted clients, including client retention, satisfaction, and profitability
• Oversee project revenue, realized rate, and managed IT services agreement terms and pricing
• Drive procurement revenue and promote the full service portfolio, including extended services and offerings
• Lead technology business planning and handle accounts receivable (AR) escalation
• Execute a high volume of phone calls, social messages, emails, and follow-ups to develop pipeline opportunities within target accounts in the managed IT services space
• Introduce managed IT services to potential customers through strategic account identification and targeted outbound outreach via cold prospecting
• Manage inbound and outbound lead activity for named accounts, qualifying active buying interest and uncovering opportunities
• Articulate the value proposition, navigate objections, and foster relationships with prospects to set the stage for discovery calls and future sales
• Collaborate with the sales organization to accelerate sales cycles and extend reach into target accounts
• Work with the marketing team to integrate inbound marketing campaigns and provide a superior user experience
• Contribute to the success of the Sales Development team with a metrics-driven approach and performance-based earning potential

Requirements

• Bachelor’s degree preferred
• 3-5 years of experience in sales development, business development, or B2B sales
• Experience in the managed IT services or related industry is a plus
• Positive and energetic phone demeanor, excellent listening skills, and strong writing skills
• Self-motivated, results-driven, efficient, organized, resilient, and persistent
• Proficient with standard corporate productivity tools (email, Sales Engagement Tools, MS Office, LinkedIn)

Benefits

• Generous vacation plan, volunteer time, and company-paid holidays
• Paid mileage and partial phone reimbursement (sales)
• Comprehensive health insurance and wellbeing programs
• Company-paid life and disability insurance
• Spending accounts and supplemental health benefits
• 401(k) with 4% company matching

About Us

SymQuest is part of Konica Minolta Business Solutions, a company with over 150 years of history and a vision to support clients’ digital transformation through its Intelligent Connected Workplace portfolio. Offerings include IT services, intelligent information management, video security solutions, managed print services, office technology, and industrial and commercial print solutions. Konica Minolta is recognized as a leader in production print, celebrating "20 Years of Excellence, Innovation and Impact," and is ranked on Forbes’ 2025 America's Best Large Employers list, among other industry accolades.