Account Executive-On Call Division

Position Overview

BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT

• Develop and maintain relationships with general contractors, underground utility contractors, municipalities, utility companies, fuel retailers, commercial property owners
• Generate new business opportunities through prospecting, client visits, referrals, and consistent follow-up
• Promote hydrovac excavation, utility potholing/daylighting, slot trenching, CCTV inspection, stormwater maintenance, and 24/7 emergency response services
• Maintain regular contact with active and prospective customers to identify upcoming projects, recurring service needs, and additional account opportunities
• Attend trade shows, contractor association meetings, networking events, and other industry activities to generate qualified leads and strengthen customer relationships

SALES SUPPORT & CUSTOMER ENGAGEMENT

• Prepare customer rate sheets, estimates, and service proposals for hydrovac and CCTV services
• Manage leads, customer opportunities, estimates, activities, and follow-up within the CRM
• Follow up on estimates, proposals, and customer inquiries to improve conversion rates and support revenue growth
• Maintain accurate customer records, sales activities, project details, and pipeline status within the CRM
• Provide responsive customer service and communicate schedule expectations, service requirements, and project updates
• Grow existing accounts by identifying repeat service opportunities across multiple projects, phases, or locations

OPERATIONS COORDINATION

• Coincide customer commitments with hydrovac truck, crew, and equipment availability
• Help maximize hydrovac truck utilization by identifying open schedule capacity and proactively contacting customers with upcoming or recurring service needs
• Communicate project scope, customer priorities, access requirements, and schedule changes to Dispatch and Operations
• Collaborate with field teams and internal departments to support smooth project handoffs and successful service delivery
• Identify opportunities to improve customer service, sales workflows, scheduling efficiency, and overall On-Call Division performance

Desired Qualifications

• Experience in business development, account management, sales coordination, construction services, utilities, or field service operations preferred
• Knowledge of hydrovac, underground utility, civil construction, CCTV inspection, or stormwater services is a plus
• Strong communication, relationship-building, organization, and follow-up skills
• Ability to manage multiple customers, estimates, service requests, and scheduling priorities in a fast-paced environment
• Experience using a CRM to track leads, activities, estimates, and pipeline progress

Salary

$70,000-$75,000

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location

In person