Account Executive - New Mexico and West Texas

About the Role

Candid is looking for a driven Account Executive who thrives on energy, speed, and results. We’re reimagining orthodontics by pairing clinical expertise with leading telehealth technology. We believe confident smiles and self-expression play an important role in everyday life. That’s why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices—and accessible and affordable for their patients.

The Account Executive (AE) will play a crucial role in driving business growth by identifying and engaging with prospective dentists/practices, conducting informative and engaging demos (lunch and learns), facilitating the onboarding process, and nurturing existing relationships to enhance their clear aligner business. This outside sales role will own the New Mexico and West Texas territory. Candidates must be located in the territory.

Responsibilities

• Prospecting and Lead Generation
  • Identify potential dentists and practices that align with our target market
  • Conduct research to understand the needs and preferences of prospective clients
  • Develop and maintain a robust pipeline of leads through various channels, including referrals, industry events, and online research
• Demos (Lunch and Learns)
  • Organize and conduct informative and engaging lunch and learn sessions for prospective dental practices
  • Present the benefits and advantages of our clear aligner solutions, highlighting their clinical and financial value
  • Address questions, concerns, and objections effectively during the presentation
  • Provide comprehensive and tailored information to showcase how our products can enhance their practice's orthodontic offerings
• Client Acquisition and Onboarding
  • Collaborate with the sales team to strategize and execute effective approaches for converting leads into signed clients
  • Manage the end-to-end onboarding process, ensuring a seamless integration for new clients
  • Assist practice staff in understanding product features, pricing, and contractual terms
  • Coordinate with internal teams to ensure the successful integration of our clear aligner solutions into the client's practice
• Account Management and Growth
  • Build strong, long-lasting relationships with clients, becoming a trusted advisor and point of contact
  • Regularly engage with existing clients to assess their needs, address any concerns, and identify opportunities for growth
  • Collaborate with the marketing team to provide clients with relevant educational materials, updates, and resources
  • Analyze client performance data and provide insights to help clients maximize the potential of their clear aligner business
• Market and Industry Knowledge
  • Stay informed about industry trends, competitive offerings, and emerging technologies
  • Continuously enhance product knowledge and sales techniques to effectively communicate value propositions to clients

Requirements

• Business-to-business (B2B), clear aligner outside sales experience
• College degree or equivalent experience
• Valid driver’s license and access to a reliable vehicle
• Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
• Comfort with having clinical discussions regarding Candid products
• Extensive travel throughout your territory, including regular overnight travel
• Proficiency with Microsoft Office and Google applications
• Experience with a CRM system, Salesforce preferred

Pay & Benefits

• Competitive compensation with a base salary of $100,000
• Stock option plan to give employees a direct stake in Candid’s success
• Unlimited PTO
• Work from home stipend
• Comprehensive health coverage (medical, dental, vision)
• Generous parental leave
• Significant discount on our customized treatment plans and aligners

Culture

• Care Deeply – We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more.
• Drive Results – Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.
• Commit to Growth – To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement.
• Embrace Candor – To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.
• Work as One – Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.