Account Executive, New Business

Generate ticket revenue through proactive new business development and full-menu ticket sales, with a focus on selling full season memberships, partial plans, and courtside seating products for the Dallas Wings.

Responsibilities

• Meet or exceed annual revenue goals through full-menu selling, with a primary emphasis on full season memberships, partial plans, and courtside seating products.
• Generate new business opportunities through outbound B2C and B2B prospecting efforts, including cold calling, networking, referrals, and face-to-face meetings.
• Develop and manage a sales pipeline by identifying, qualifying, and cultivating new prospects and corporate decision-makers.
• Sell a full menu of ticket products, including season memberships, partial plans, group tickets, courtside seating, and other hospitality offerings.
• Maintain or exceed daily, weekly, and monthly hustle metrics, including outbound calls, conversations, appointments, presentations, and other sales activities.
• Provide exceptional customer service to assigned accounts, ensuring a positive fan experience and increasing retention opportunities.
• Maintain accurate and detailed records of all sales activities, prospecting efforts, and customer interactions within CRM.
• Execute account growth strategies through upgrades and cross-selling.
• Develop relationships and partnerships with local businesses, civic organizations, and community leaders to generate sales opportunities.
• Participate and contribute to weekly sales meetings, training sessions, and team huddles.
• Represent the organization at networking functions, community events, and off-site promotional activities to generate leads and new business opportunities.
• Follow all CRM standards, sales processes, and contact management guidelines established by leadership.
• Perform other duties as assigned.

Game Day Duties

• Entertain prospective clients and existing customers to create, cultivate, and close new business opportunities.
• Provide exceptional customer service to clients, members, and fans.
• Support ticket sales activations, prospect events, and lead generation opportunities during games and special events.
• Float to other areas as needed once primary responsibilities are completed.
• Must be available to attend all Dallas Wings home games and participate in community events, networking functions, and team-sponsored activities as assigned.
• Prolonged standing, walking, and extended work hours.

Requirements

• Bachelor’s degree from a four-year college or university, and/or equivalent combination of education and experience.
• 1+ years of sports sales experience and/or relevant experience required; sports experience preferred.
• Must be available to attend all home games for Dallas Wings, as well as attend company events. Games and events may take place on nights, weekends, and/or holidays.

Skills

• Results-oriented mindset.
• Excellent written and verbal communication, including the ability to adjust communication style to audience.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with proven ability to meet deadlines.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to adapt in a fast-paced, ever-changing environment.
• Ability to represent the organization as a brand ambassador.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Prolonged periods of standing and walking.
• Hearing, seeing, reading, writing, concentration, comprehension, and clear speech.
• Planning, organizing, interpreting data, making decisions, problem-solving, and composure under deadlines/stress.

Reports to: Sr. Manager of New Business Development