Account Executive, Membership Sales

About the role

The Account Executive, Membership Sales plays a crucial role in generating new business revenue through the sale of Brooklyn Nets and New York Liberty memberships, as well as other ticket products. This position requires a proactive approach to prospecting, strong sales skills, and the ability to build meaningful relationships.

Responsibilities

• Generate new business revenue through the sale of Brooklyn Nets full season memberships, partial plans, premium seating, and other ticket products.
• Proactively identify opportunities to cross-sell and upsell New York Liberty memberships, Barclays Center events, premium experiences, and other Brooklyn Sports & Entertainment ticket offerings to maximize revenue and deepen customer relationships.
• Possess a proactive approach to prospecting, through outbound calls, emails, networking, referrals, digital lead generation, and other sales initiatives to build and maintain a robust pipeline.
• Conduct consultative sales presentations that identify customer needs and recommend customized ticketing and membership solutions.
• Meet or exceed established monthly, quarterly, and annual revenue goals, activity metrics, and customer engagement objectives.
• Develop and maintain accurate sales pipeline and customer records using the organization's CRM platform.
• Deliver exceptional customer service throughout the sales process to establish long-term relationships and maximize customer retention.
• Host prospective customers at Brooklyn Nets games, New York Liberty games, and other Brooklyn Sports & Entertainment events, creating memorable experiences that support new business growth.
• Collaborate with Membership Services, Marketing, Business Intelligence, Premium Sales, and other departments to deliver a seamless customer experience.
• Participate in community events, networking opportunities, fan events, and grassroots initiatives to generate qualified sales leads.
• Stay informed on NBA, WNBA, and live entertainment offerings, pricing strategies, and industry trends to effectively position Brooklyn Sports & Entertainment products.
• Represent Brooklyn Sports & Entertainment with professionalism, integrity, and enthusiasm in every customer interaction.

Requirements

• 1-3 years of experience in ticket sales, sports sales, hospitality, business development, or consultative sales; professional sports experience preferred.
• Proven ability to meet or exceed sales goals in a competitive, metrics-driven environment.
• Strong prospecting, relationship-building, negotiation, and closing skills.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated ability to build trust and establish long-term customer relationships.
• Strong organizational skills with the ability to prioritize multiple opportunities simultaneously.
• Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems preferred.
• Proficiency in Microsoft Office Suite.
• Bachelor's degree or equivalent combination of education and relevant experience preferred.

Qualifications

• Competitive, self-motivated, and driven to achieve ambitious goals.
• Passionate about sports, live entertainment, and creating memorable fan experiences.
• Resilient and energized by outbound prospecting and relationship development.
• A collaborative teammate who contributes to a positive and inclusive culture.
• Adaptable in a fast-paced, evolving environment with a willingness to embrace change.
• Customer-focused with a hospitality-first mindset.
• Committed to continuous learning and professional development.
• Demonstrates integrity, accountability, care, and a growth mindset in every interaction.

Benefits

• Compensation: $21.63/hr - $26.45/hr + commission eligible
• Full-time employees are eligible for a robust slate of total rewards, including:
• Bonus eligibility
• Medical, dental, and vision coverage; HSA and FSA eligibility
• 401k Employer Match at 4%
• Competitive PTO policy & Company Holidays
• Parental leave policy eligible after 6 months of service
• Access to events at Barclays Center, subject to ticket availability
• Free lunch onsite Monday - Thursday; onsite barista bar
• And more!

Schedule

The incumbent primarily works in an office environment, however, is expected to attend games and events which may take place on weekends and holidays.

Equal Employment Opportunity

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.