ACCOUNT EXECUTIVE - LIFE SCIENCES

About the role

Why We Have This Role
The Life Sciences industry is at a pivotal intersection of patient outcomes and experience management. Qualtrics is poised to be the organization that ushers in the next level of maturity in the category of Experience Management (XM) for the world’s leading Pharmaceutical, MedTech, and many other Life Sciences organizations. This is a rare opportunity to lead the acceleration of a high-priority vertical in the enterprise XM category.

Responsibilities

• Strategic Orchestration: View your territory as a business. Effectively quarterback a cross-functional team, leveraging dedicated Industry Scientists, Engineers, and Operations Experts to structure and close complex deals.
• Vertical Fluency: Move beyond features and functions to align XM with critical C-level initiatives such as improving clinical trial retention, boosting patient adherence, and optimizing field force effectiveness.
• Operational Rigor: Treat sales as a science, utilizing methodologies (MEDDIC) to forecast accurately and build a sustainable 4x pipeline.
• Strong track record of exceeding quota.
• Able to acquire clients.
• Strong negotiating skills.
• Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts.

Qualifications

• Bachelor’s degree or higher.
• Validated Winner: A consistent track record of exceeding quotas (President’s Club, Top 10% rankings) in a closing role.
• SaaS Acumen: 3+ years of full-cycle sales experience with deep familiarity of sales methodologies (MEDDIC/MEDDPICC) and Salesforce hygiene.
• Intellectual Curiosity: A drive to understand the complex regulatory and commercial context of the Life Sciences sector.

Growth Opportunities

• Meritocratic Progression: Structured, transparent promotion path based on performance, not tenure.
• Qmobility: Success in this role opens doors to leadership, vertical management, or other functional areas within Qualtrics globally.
• Wellness Stipend: Annual experience bonus, wellness stipend to allow you to focus on yourself each quarter.

What We’re Looking For

• Core Qualifications: Bachelor’s degree or higher, validated winner, SaaS acumen, intellectual curiosity.
• Preferred Qualifications: Domain expertise, big deal experience, network.

Things You’ll Do

• Acquire and Expand: Drive revenue growth by landing new strategic logos and expanding our footprint within existing Global 2000 Life Sciences accounts.
• Executive Alignment: Cultivate trusted advisor relationships with the C-Suite to elevate XM from a tool to a platform that builds strategic advantages for our customers.
• Complex Negotiation: Lead commercial negotiations for multi-year enterprise agreements, skillfully navigating the procurement, legal, and security landscapes typical of the industry.
• Develop and Maintain Knowledge: Develop and maintain in-depth knowledge of Qualtrics’ solution offerings.
• Finger on the Pulse: Act as the voice of the customer back to our Product teams, directly influencing the future development of how the Qualtrics XM Platform is deployed in Life Sciences and where market trends are headed.
• Develop and Maintain Relationships: Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g. Professional Services, Implementation, Subject Matter Experts, etc., to ensure a collaborative approach to secure large enterprise engagements.

What You Should Know About This Team

• We have grown our Enterprise Sales team to respond to overwhelming client demand.
• We are a group of intelligent, intense, and collaborative professionals who celebrate collective wins as much as individual achievements.
• We operate with the agility of a startup, moving fast to capture market share but with the resources of an enterprise organization with year-on-year success.

Pay

Salary + Uncapped Commissions and Accelerators

Schedule

Hybrid Work Model: We all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Benefits

• Annual Experience Bonus: Can be used for an experience of your choosing.
• Private Health Insurance.
• Wellness Stipend.
• Annual Qualtrics Experience Bonus.

Equal Opportunity Employer

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.