Account Executive, Life Sciences

About the role

We are seeking an experienced Life Sciences Account Executive to join our team. This role involves conducting oneself as a trusted advisor, leveraging exceptional sales capabilities and thought leadership to create a positive end-to-end customer experience focused on delivering the customer's desired outcomes. The AE manages a portfolio of medium to large existing accounts, focusing on upselling and revenue retention.

Responsibilities

• Meet and exceed revenue targets within assigned client portfolio
• Responsible for retaining and growing existing book of business consisting of medium to large sized BioPharma & MedTech accounts
• Create and maintain Strategic Account Plans on an ongoing basis with relevant internal stakeholders
• Stay up-to-date on industry trends and evolving client needs to identify new opportunities
• Accurately forecast opportunities and update all relevant client interactions in the CRM
• Identify growth opportunities within client accounts, collaborate with customer success manager to identify growth opportunities across therapeutic areas
• Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
• Work with the Customer Experience organization to optimize usage and value of DHC services
• Quarterback internal relationships with Solutions Consultants, Customer Success and Sales Development Representatives
• Lead critical renewals conversations

Requirements

• Bachelor's Degree or equivalent
• 5+ years of individual, quota carrying selling experience in SaaS and/or BioPharma/Med Device
• Experience selling to or working in key BioPharma / Med Dev functions: commercial teams within a brand or therapeutic area, Analytics, or Med Affairs teams
• Documented history of meeting and exceeding goals
• Proactive, needs-based selling
• Superior written and verbal communications skills
• A powerful work ethic and comfortable with prospecting, as a part of a team or independently within new and established clients
• Experience in account planning and collaborating with cross-functional teams
• Experience negotiating and closing multi-year service contracts
• A powerful work ethic with energy, humor, compassion, and enthusiasm
• Team player mindset
• Superior communication skills and proficiency crafting compelling narratives

Qualifications

• BA or BS Degree
• Experience selling to C-suite or Senior Leadership at medium to large organizations

Skills

• Exceptional sales capabilities
• Thought leadership
• Strategic account planning
• Industry trends and evolving client needs
• Consultative approach to problem-solving
• Collaboration with cross-functional teams
• Account management and retention
• Customer experience optimization
• Renewal management

Benefits

• Salary range: $57,000 - $107,000 per year
• Comprehensive benefits package including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution

Pay and Schedule

• Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications
• Depending on the position, employees may also be eligible to participate in a company bonus or commission plan

Application Instructions

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.